Steigenberger Icon Wiltcher's Reviews

Response from Property: Dear Mr. Keiyi13,Warm greetings from Steigenberger Icon Wiltcher's.We would like to thank you for choosing the Steigenberger Wiltcher's during your recent stay in the heart of Brussels. It was a real pleasure to welcome you to our establishment and we were delighted to hear that you spent a pleasant time with us.Our teams were very sensitive to your warm compliments and we thank you warmly for them. We work passionately every day to offer you the best possible stay. We are delighted when we succeed!Last but not least, we look forward to welcoming you again in the near future, and remain at your entire disposal should you require any assistance.With best regards,The Steigenberger Icon Wiltcher's TeamChristophe Dias

Response from Property: Dear Mrs. Mr,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.Thank you for taking the time to provide us with your valuable feedback about your stay in Steigenberger Icon Wiltcher’sIt is such a pleasure for us to know that you enjoyed your stay with us and we really thank you for your comment about the location, the service and the condition of the room. At Steigenberger, we strive to provide a superior service experience to every Guest; therefore your feedback is very important to us.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations

Response from Property: Dear Mrs/Mr,Warm greetings from Steigenberger Icon Wiltcher's !First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels.We are pleased to have read about your positive experience and to know that you enjoyed the time spent with us. Despite the positive aspects of your stay, we very much regret to have been informed of the discontentment as expressed pertaining to the staff in the lobby; on the outset, please accept our sincere apologies for the disappointment caused.Your feedback is of great value as it helps us to improve our services, therefore, we would like to sincerely thank you for all your sympathetic and warm comments including the constructive remarks for improvements which we have taken particular note of.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, could we be of any assistance at all.Sincerely yours, Christophe DiasGuest Relations Agent

Response from Property: Dear Mrs. Mr. ,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback.We are pleased to learn that you enjoyed your experience with us! That your expectations were met. Our concerned teams really appreciated your warm comments and constructive remarks regarding your experience at Steigenberger Icon Wiltcher's. At Steigenberger Icon Wiltcher’s, we strive to provide a superior service experience to every Customer. Therefore, your feedback is very important to us.Our dedicated Team will be looking forward to welcoming you back in the future and remain at your entire disposal, should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations

Response from Property: Dear Guest User,Warm greetings from Steigenberger Icon Wiltcher's.On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your kind words of praise regarding our Hotel. We also would like to thank you for your constructive remark about the complimentary access to the pool which we have taken particular note of.Our dedicated Team is already looking forward to welcoming you back in the future and we remain at your entire disposal should you require any assistance.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe Dias

Response from Property: Dear Mrs. Mr. Yas,Warm greetings from Steigenberger Icon Wiltcher's !Thank you for choosing Steigenberger Icon Wiltcher’s and for providing us with your valuable feedback.We very much regret to have been informed of the disappointment as expressed pertaining to the services and facilities. On the outset, please accept our sincere apologies for the disappointment caused. Rest assured that this is not the norm at Steigenberger Icon Wiltcher’s. We pride ourselves in offering the highest levels of care and hospitality to all our guests. It is evident that we have fallen short of the expectation that we have set for ourselves and which you are certainly entitled to expect. Your comments have since been shared with the team members involved to ensure corrective actions are taken and to prevent future recurrence.We can only hope that you would indulge us on this occasion and provide us with another opportunity to redeem ourselves. We look forward to welcoming you back when you are next in Brussels and remain at your entire disposal, could we be of any assistance at all.Sincerely yours,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations Agent

Response from Property: Dear Youya208, Warm greetings from Steigenberger Icon Wiltcher's. Thank you very much for taking the time to share your experience with us! We are thrilled to learn that you enjoyed your stay at Steigenberger Icon Wiltcher's. It brings us immense joy to know that our attentive and service-oriented team made your stay memorable and comfortable. Your kind words truly mean the world to us, and we are grateful for your appreciation. We will be sure to pass along your compliments to our dedicated team members who strive to create exceptional experiences for our guests every day. Once again, thank you for choosing Steigenberger Icon Wiltcher's for your stay, and we hope to have the pleasure of welcoming you back in the near future! Needless to mention that we remain at your entire disposal should you require any assistance. With best regards, The Steigenberger Icon Wiltcher's TeamChristophe Dias Guest Relations

Response from Property: Dear 英村的中国胃 ,Warm greetings from Steigenberger Icon Wiltcher's.We would like to thank you for taking the time to provide us with your valuable feedback about your recent stay in Steigenberger Icon Wiltcher’s.It is such a pleasure for us to know that you enjoyed your stay with us and that you felt at home with us. That your expectations were met. We also really appreciate to have received such a positive & constructive remarks from our valued guests. Therefore our dedicated Team thank you for your kind words of praise. Last but not least, we are already looking forward to welcoming you back in the near future and we remain at your disposal, could we be of any assistance at all.With best regards,The Steigenberger Icon Wiltcher's TeamChristophe DiasGuest Relations

Response from Property: Dear Lyiiio,Warm greetings from Steigenberger Icon Wiltcher's. First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. We would like to deeply thank you for the positive feedback regarding your stay in our Property.It is such a pleasure for us to know that you enjoyed your stay with us and furthermore that you took the time to recommend our hotel.Last but not least, we are looking forward to welcoming you back in the near future and we remain at your disposal, could we be of any assistance at all. Once more, thank you very much for all your support towards Steigenberger Icon Wiltcher’s.With best regards, The Steigenberger Icon Wiltcher’s TeamChristophe DiasGuest Relations

Response from Property: Dear Cnguide,Warm greetings from Steigenberger Icon Wiltcher'rs !First, let us seize the opportunity to thank you for choosing our Property during your recent stay in Brussels. We are delighted to know that you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Steigenberger Icon Wiltcher’s in the near future.Needless to mention that we remain at your entire disposal, could we be of any assistance at all.Sincerely yours, The Steigenberger Icon Wiltcher's Team

Response from Property: Dear Thumsoul, Warm greetings from Steigenberger Icon Wiltcher's !On behalf of the Steigenberger Icon Wiltcher’s, we would like to extend our deepest appreciation for having chosen our Hotel during your recent stay in Brussels.It has been a real pleasure to host you at our Property during your recent visit & we very much thank you for your positive feedback and your kind words of praise.We are pleased to hear that you enjoyed your experience with us! that your expectations were met.Our dedicated Team will be looking forward to welcoming you back on your next visit to Brussels and remain at your entire disposal, could we be of any assistance at all. Yours sincerely,The Steigenberger Icon Wiltcher’s TeamChristophe DiasGuest Relations Agent