Hotel Het Gheestelic Hof by CW Hotel Collection Reviews

The hotel is very central in the city center, parking nearby We booked at the last minute because we changed our plans and we took the last room in this hotel and we had a tiny room of 11m2, no space and difficult to move around in the room on the ground floor and at the price of 150€ it is very expensive for this type of room and we take the room and we realize that the room was not going to suit us because it was hot and there is no air conditioning and we go back to see the receptionist and try if we can cancel the reservation that we have just booked 15 minutes before showing up at the hotel but the receptionist was not helpful and did not want to hear anything about our request and we insisted a little to speak to a manager to have a commercial gesture and this lady started to get carried away and spoke to us as if we were really exasperating her and she spoke to us badly and at all very kind to us really and did not want to do anything for find a solution for our request and spoke badly to us and I doubt that this lady is made to welcome tourists, she is not at all made for this job and in the end we left this hotel and we took another room and we left this room to our friends who found a big spider in the room 🥲!! A bad experience and I do not recommend this hotel especially for the service

The room is too small. If you have a large suitcase, you will definitely not be able to move it into the room. There is only a small walkway in the room and two people cannot walk together. However, the staff at the front desk are very friendly and kind, and provide free services. The coffee and biscuit snacks make travelers feel at home. The door to the room is wooden and is too stuck, making it difficult to open or close. The breakfast is very rich and varied

Отель красивый, место отличное прям возле вокзала. НО, номера неудобные, если вас больше чем один человек, сервис на ресепшене не понравился, очень странные, и кстати уже больше месяца как не возвращают депозит 50 евро.

L'hôtel est idéalement situé entre la gare et le centre-ville. L'hôtesse est très gentille et accueillante. Tout était parfait !