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Top rated hotels in Brighton

Ei8ht Brighton Apartments
3.7/58 Reviews
We were due to stay here on the 12th August 2022 for 2 nights but just less than 48 hours before we had to rush our son into hospital due to appendicitis! I tried to cancel the room and get our money back but it was too late and I just thought in the scheme of things I was happy that we had taken my son into hospital just in time and he had his operation Saturday morning. I spent 4 days in hospital devastated for my son but also that he missed his holiday too. I thought I’d try and email the owner and appeal to them regarding how unfortunate we were that due to no fault of our own that we’d have to lose our money. Mark could not have been more accommodating. He responded to my messages/emails and helped me receive a refund through the booking agent. If you’re looking for a reliable, dependable and customer focused place to stay - then Ei8ht Brighton is a fantastic place to start.
Paskins Town House
4/570 Reviews
First time in Brighton here. Lovely place but there were a few things Paskins did that made things harder than they should be. There was no issue getting in the door with the code you put in the keypad. But particularly what there was an issue with was the locks on the door of my actual room, I tried to get members of staff to aid in showing me how not to get it jammed but no matter which way I turned the key it would not unlock, mostly every time I tried to ask for them to actually get my key out my door so I could leave my hotel (because obviously I needed to leave it to explore) there was a vibe of sighing and contempt which I didn't really appreciate seeing as I was paying £130 for two nights!! I had to sometimes sleep with my key stuck in the door at night which is awkward. (Solo traveller makes it extra dodgy!) There was also no soap both nights, luckily I brought hand sanitizer because of covid, had my room cleaned too and there still was zero soap. I was looking forward to receiving the infamous 'ritzy rolls' (pastries guests apparently got) I saw on TripAdvisor prior to going but both nights I never received one, I thought originally it was because the first night I went out early for breakfast but I slept in late prior to leaving the second and I still didn't get one. It is nice decorated but having a belittling tone to paying customers will not help your business grow so next time I go back to Brighton, I will be going somewhere else!
Premier Inn Brighton City Centre (North Street)
3.2/543 Reviews
The location was amazing! we were right in the middle of the action and everything was very convenient. check-in was great, the gentlemen at the from that helped us check in Callum was super polite and very helpful. The staff at the breakfast was fantastic, my girlfriend's a vegan and they made her fresh vegan sausages at no extra cost! The room was clean and very nice, although it would be great to have some complimentary things like bottles of water or toothbrush/paste nevertheless it was an amazing stay! also the check out was super easy and hassle-free we just dropped off our room card in a box, super convenient especially if you're on a tight schedule.
Royal Albion Hotel
3.5/551 Reviews
Location is great, but I understand why reviews are so mixed. Room was really cold at night. Right next to a nightclub smoking area so super noisy until early in the morning every night. Booked because there was a good price on the day, but I wouldn't stay again.
Regency Hotel
3.3/515 Reviews
I came out with lots of money to spend and i hoped of being able to eat lots of good seafood. First off, ordered mussels, ok, the mussles themselves were very small, and the sauce was extremely over salted so not a great start. Asked if I could have crab in the seafood spaghetti , the waiter was rude, ignored me and wrote down crab salad, I told him no, asked him again and he just said no without asking the kitchen. So ordered the seafood spaghetti. When it turned up, spaghetti was overcooked , tasted bad and lacked seafood. So I felt embarrassed but had to send it back. They asked me If I wanted anything else. I wanted to give them another chance so I ordered the callamari as a starter to be polite. The waiter pretty much dropped it on the table and ran off before even asking if we wanted another drink. It was bad again. So had to send back. If the customer service was better I would have been more inclined to buy more drinks
Harbour Hotel & Spa Brighton
4/5106 Reviews
I have wanted to try this hotel for a long time, my partner surprised me with this hotel along with a pregnancy spa package , followed by dinner at the hotel’s restaurant for my 30th and to celebrate his return from the Army , We had arrived Saturday the 23rd July 2022 at around 11ish to check in for our sea view suite. When we arrived the girl on reception couldn’t find our booking , she eventually did and stated we were a day late. My partner had rang prior to this to book as had a nightmare when trying to book online along with the spa package so the hotel staff booked this not him. The girl then stated due to events happening that weekend in Brighton they had no rooms available, my partner then went to speak to the staff at the spa and cancelled due to me becoming very upset and no longer wanted to be there if we didn’t have a room to stay. We asked to speak to the manager and we’re shocked at the unprofessional girl who we had to deal with , no apology no compassion just rudeness. Me being 7 months pregnant wasn’t even offered a seat or for out bags to be taken whilst they tried to deal with the refund we had asked for at this point, she then went to speak to her manager and after us standing around for 45 minutes said a room had become available , so we then rebooked into the spa. The room was a sea glimpse room overlooking west streets nightclub, no bath tub nothing like the suite we had booked. My partner then went back to reception and said we appreciate the room but obviously pricing would be different from a cosy room to a suite. We were issued no apology no compensation absolutely nothing just a foul attitude and told it was our fault and they wouldn’t do anything else to accommodate. WOULD NEVER STAY IN THIS HOTEL AGAIN , front of house team need to learn customer service skills. The Bar manager had spoke to us throughout the day and he said it’s obviously not down to him but as we had such an awful time he would compensate us £50 for drinks , this was them moved to the restaurant as being pregnant the drinks were a lovely gesture but I can’t drink. The meal was fantastic I couldn’t recommend enough, The ladies in the spa were also the loveliest and were so accommodating and made my pamper so lovely, they also had online conversations that were forwarded to front of house stating we were booked for the Saturday overnight stay… I understand mistakes can be made but the way we were treated when spending that much money was a disgrace and very off putting. Such a shame because the potential is there it’s the front of house team that let down the visit and experience. 😔

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Hotel Information for Traveller

Number of Hotels79
Number of Reviews3,477
Highest PriceNZD 2,191
Lowest PriceNZD 81
Average Price (Weekdays)NZD 303
Average Price (Weekends)NZD 400