Popular Brentford 4-star Hotels

Check in was terrible had me sat there for a long time. I was sat there from 12.45 I no checking isn’t till 2 but I didn’t get my room till 2.35 other people was just walking in and getting checked in I asked they said they forgot about me when I was sat right infront of them

As usual Adagio such a high quality apartments with self catering facilities. I loved my short stay. I did not receive any reply from customer before travelling that was putting me off a bit but service was great when checked in and out. Will surely be there again.

Mixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges Rating: ★★★☆☆ I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction. Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory. Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel. Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly. Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton. On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.

My room was upgraded and ready for me on arrival, it was very clean and there was also complementary water in my room. The Holiday Inn staff were very accommodating and helpful in every way. The breakfast was very fresh and served well with presentation. I would book again with trip.com . Dattar Singh

With a stay at Grand Apartments Kew Gardens, you'll be centrally located in Brentford, just a 4-minute walk from Thames River and 9 minutes by foot from Royal Botanic Gardens, Kew. This luxury apartment is 4.1 mi (6.6 km) from Kensington High Street and 5.6 mi (9.1 km) from Royal Albert Hall.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Treat yourself to a stay in one of the 2 guestrooms, featuring heated floors and Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Because of the positive reviews, I chose to stay at this place. The location is a 20-minute walk from the subway station, which is not too bad. The hotel is also not far from the airport and the subway line is rather convenient. However, I had to wait for 20 minutes when checking in, and parking required an additional fee. The price was not particularly cheap either. There weren't many amenities nearby. This place might be suitable for business trips, but overall, it's just an average chain hotel.

The location of the hotel is not far from the kew bridge. The road is under construction at the door. The house is built on the left side of the hotel. There are restaurants to eat, etc., and there is gairl coffee, which is quite convenient. The hotel itself has a consistent style, breakfast is still more, the room is large, the overall business trip is more suitable, that is, the summer holiday is not beautiful.

We are completely satisfied and felt very comfortable. A really nice apartment in a prime location.