Aparthotel Adagio London Brentford

Aparthotel Adagio London Brentford Reviews

Aparthotel Adagio London Brentford

Kew Eye Tower, Ealing Rd, Brentford, TW8 0FL, United KingdomView Hotel Details
Aparthotel Adagio London Brentford
Aparthotel Adagio London BrentfordAparthotel Adagio London BrentfordAparthotel Adagio London Brentford
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Aparthotel Adagio London Brentford Guest Reviews

4.2/5
Very Good
58 review
Verified reviews
Location3.9
Amenities4.1
Service4.2
Cleanliness4.4
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All reviews(58)
Positive reviews(57)
Reviews with photos/video(16)
Awesome stay(14)
Great service(6)
Convenient for shopping(6)
Near shopping area(5)
Negative reviews(1)
Guest User
Studio For Two Persons
Stayed in Oct 2024
Business travelers
53 review
3.5/5
Posted on Oct 4, 2024
Very nice apartment and super cleaning. Very easy to found supermarket near by.
Guest User
Studio For Two Persons
Stayed in Sep 2024
Business travelers
30 review
3.5/5
Posted on Sep 30, 2024
good location for being near to heathrow and west london, otherwise it's a bit far to get to. Has gym, laundry room, and the rooms are good size with small kitchen. Room layout a bit strange with TV behind bathroom door, and bathroom door only opens halfway to stop it hitting the TV, but this is quite annoying. Otherwise good service overall.
WAI HO
Apartment with 1 bedroom for 4 persons
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Sep 15, 2024
The room is spacious and clean, it is value for money in London. Staff are friendly. The kitchen equipments are bad with much depreciation which do not allow you cook a normal meal. The air con was automatically changed to 24 degree no matter how you set before.
Response from Property: Dear guest,thank you for your feedback. We appreciate your kind words about our staff and the cleanliness of our rooms. We apologize for the inconvenience with the kitchen equipment and the air conditioning. We will address these issues promptly. Kind regards,Anta SeckaFront Office Team Leader
Guest User
Studio for 2 people Twin Beds
Stayed in Jan 2024
Family
2 review
3.5/5
Posted on Feb 15, 2024
In general, the hotel is a very comfortable place. The staffs are so nice and very helpful. The restaurant for the breakfast are also really good. And it is located in a very convenient location, you can very easy to take bus to Richmond or ealing board way to go to central london or the airport. My mum visit me in London. I booked a 2 bed’s room, but basically the room is only for her to stay. She lived there for 10 nights. The hotel guaranteed that they will do housekeeping every 7 days. For the last night I choose to stay with her. However, I accidentally found the bed is full of hairs. Some hairs are short, and some are long. Which should not belongs to my mum. It means the housekeepers have not change the bed sheet and those hairs are not belongs to my mum, because she stay in only 1 bed. But that bed with hairs is the other one. Clean and tidy for a bed is the basic requirement for an accommodation. That’s really disgusting and unacceptable for an apartment hotel. All in all, I would recommend other travelers to stay but the hotel should train staff to do the room cleaning well.
6/7
Response from Property: Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you found our hotel comfortable, our staff friendly and helpful, and enjoyed the breakfast at the restaurant. We appreciate your feedback regarding the cleanliness issue you encountered in the room. In regards to the cleaning, cleaning is done on the 8th day as we are a self-catering hotel, and we will reinforce our training to ensure the rooms meet the highest standards. We sincerely apologize for any inconvenience this may have caused. We hope to welcome you and your mum back in the future for an improved experience. Anta SeckaFront Office Team Leader
X Dai
Studio For Two Persons
Stayed in Apr 2024
Business travelers
56 review
4.0/5
Very Good
Posted on Apr 29, 2024
Very nice locations nice environment inside the room , near our business workings area
Response from Property: Dear X Dai,Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Adagio London Brentford very soon. Kind regards,Anta Secka Front Office Team Leader
Guest User
Studio
Stayed in Oct 2023
Couples
6 review
3.2/5
Posted on Oct 8, 2023
Shower fixtures broken, did not emit hot water. Decent kitchen amenities!
Guest User
Studio For Two Persons
Stayed in Feb 2024
Other
7 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The staff went above and beyond to ensure our comfort throughout our stay. From accommodating our requests with grace to providing invaluable local recommendations, their attention to detail was truly commendable.
Response from Property: Dear Guest,Thank you for your kind comments and compliments regarding your stay at Adagio London Brentford.We are delighted that you enjoyed the view and the facilities in the apartment.Our team is committed to providing good-quality customer service, and we’re thrilled to read that we made a good impression on you. We are looking forward to welcoming you back again soon. Kind regards,Anta Secka Front Office Team Leader
Guest User
Apartment with 1 bedroom for 4 persons
Stayed in Jul 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 8, 2024
Carpark dark n having water after rain
Konrad
Studio for 3 persons
Stayed in Oct 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Oct 22, 2023
Clean and new rooms. Very spacious with good amenities.
Response from Property: Dear Konrad,We are delighted to hear that you enjoyed your stay with us at Aparthotel Adagio London Brentford. We strive to provide our guests with clean and comfortable rooms, as well as great amenities. We are glad that we were able to meet your expectations. Thank you for taking the time to share your experience and we hope to welcome you back soon.Anta Secka Front Office Team Leader
edy999
Studio (Three Persons)
Stayed in Feb 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 17, 2023
Good thing The hotel is clean and affordable The only thing I don't like is that they don't change the sheets unless u stay for like 8 days !!! And they keep the room balcony closed unless u r claustrophobic !!! Over I love the place
Response from Property: Dear Edy,We would like to thank you for your comments regarding your stay at the Adagio London Brentford. It is always a pleasure to receive feedback and we are so glad, that you had an enjoyable stay with us.In regards to the cleaning, it is done on the 8th day as we are a self catering hotel, that's why we do not offer the same cleaning services as a regular hotel would. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Anta Secka Guest Service Ambassador
Guest User
One Bedroom Apartment (Four Persons)
Stayed in Dec 2022
Family
1 review
4.5/5
Great
Posted on Dec 19, 2022
It was a great place to stay with my London family with a small child, very comfortable and conveniently located
Response from Property: Dear Guest, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Kyrine ChapmanFront Office Team Leader
Jessica Lee1
Apartment with 1 bedroom for 4 persons
Stayed in Dec 2023
Family
1 review
3.0/5
Posted on Feb 25, 2024
Nice and cozy
Response from Property: Dear Jessica,I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards,Anta Secka Front Office Team Leader
POTENS TRAVELS
Studio For Two Persons
Stayed in Feb 2024
Couples
23 review
4.5/5
Great
Posted on Feb 17, 2024
Average
Response from Property: Dear Guest,I would like to thank you for your comments regarding your stay at the Aparthotel Adagio London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Anta Secka Front Office Team Leader
Guest User
Studio For Two Persons
Stayed in Aug 2024
Couples
34 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is very clean, spacious, and has complete facilities. Check-in is easy. The receptionists are very cute.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your rating and positive feedback regarding our accommodations. We are delighted to receive your commendation. Our team is ready to assist you at all times. We hope to welcome you back again. Anta Secka Front Office Team Leader
CCKM
Studio for 3 persons
Stayed in Apr 2024
Family
22 review
4.5/5
Great
Posted on May 6, 2024
The breakfast was very good. There is a supermarket nearby which is very convenient. The room space is good, but the floor is a bit old and the cleaning could be better. The view from the window is blocked by the building next to it, which makes it a bit dull.
Original TextTranslated by Google
Response from Property: Dear CCKM,I’m so glad that you had an enjoyable time during your stay at Adagio London Brentford. I hope we can welcome you back to the property in the near future. Kind regards,Anta Secka Front Office Team Leader