2-Star Hotels in Bonita Springs

Check-in and check-out are carried out through a ”virtual” employee. This is fascinating but habitual. In times of impact, you also wait quite long because there is only one ”kiosk” / screen. The rooms are quite used but clean. I was first paid a service fee twice, but refunded on objections. The room safes available as described were not existing. The use of single-way wardrobe for the whole breakfast is no longer up-to-date and heard urgently changed.

The staff and management were welcoming and the hotel super tidy. The pool was a super fun area with a beautiful hidden deck overlooking a cute little lake with a fountain, the perfect spot for eating lunch. Great location will definitely come again

Everything was good, except that the front desk was facing a machine for remote processing. For people with poor English, communication was a bit difficult. Fortunately, the other party used translation software and could understand each other's meanings.

Stayed at this hotel 10 days. Hotel is under new management, Jeremy provided the best customer service we have ever seen at a hotel. Our room had an issue, and we were switched to a new room immediately. Olga and Natalia, front desk were so accommodating and friendly, all staff was very pleasant. Breakfast varied every day with a wide selection...and of course, those cinnamon rolls... Room was updated and clean, beds were very comfortable. Would highly recommend this hotel!!!! Just awesome Customer Service, thank you Jeremy for making our stay enjoyable !!

It is unfortunate that I must write this review publicly as I did submit my concerns to the management team over 2 weeks ago on their website. I did not even get a generic, ”sorry, we will address the issue” response. Nothing. So, with that being said, I want to warn others of this establishment. Though the entire hotel is in need of a serious renovation I am able to overlook outdated furniture if well maintained and cleaned properly. However, upon immediately entering the room the smell was off putting. It was so bad at night that I had to sleep facing the wall with my head under the covers in order to avoid it. I am sharing a picture of the wall next to the bed just above the lamp where you can see the amount of dust that has accumulated over time. Clearly housekeeping and maintenance do not keep a regular deep cleaning schedule of the rooms and carpet. When paying nearly $400 a night, I find this absolutely unacceptable. The second picture is of the sign on the back of the door and in red at the bottom lists the max price for the room as $299. Clearly management is taking advantage of the recent major hurricane that hit and are price gouging now that there is limited housing and rooms available. What a shame too because the staff is fantastic, and I hope they know they deserve better. I can't imagine the number of complaints they must have to deal with onsite due to the manager/ owner not maintaining the property. They can easily go elsewhere and honesty they should.

Located in Bonita Springs, Shangri-La Springs is within a 15-minute drive of Coconut Point Mall and Bonita Springs Public Beach. This spa hotel is 11.1 mi (17.8 km) from Hertz Arena and 4.6 mi (7.3 km) from Barefoot Beach.Pamper yourself with a visit to the spa, which offers massages.At Shangri-La Springs, enjoy a satisfying meal at the restaurant.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring Smart televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include coffee/tea makers and ceiling fans, as well as phones with free local calls.

The hotel was clean,very nice rooms&nice pool area.The staff was very nice&friendly.the only thing that was disappointing was that most of our stay,which was 9 nights,the bar/restaurant was not open.that was the main reason I booked at this hotel,very disappointed it wasn’t open all the time

With a stay at this condo in Bonita Springs, you'll be a 4-minute walk from Barefoot Beach and 6 minutes by foot from Bonita Springs Public Beach. This condo is 12.8 mi (20.6 km) from Hertz Arena and 13.2 mi (21.2 km) from Key West Express.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and barbecue grills.Featured amenities include complimentary wired internet access and laundry facilities. Free self parking is available onsite.Make yourself comfortable in your condo.

With a stay at this condo in Bonita Springs, you'll be within a 5-minute walk of Little Hickory Island Beach Park and Bonita Springs Public Beach. This condo is 11.2 mi (18 km) from Key West Express and 15.2 mi (24.4 km) from Hertz Arena.Free self parking is available onsite.Make yourself comfortable in your condo.

This property is excellent for a comfortable and bright stay in Bonita Springs. The hospitality staff is attentive, professional and kind -- we stayed for a week and felt like family by the time our stay concluded. The kitchenette is a bonus. Notable staff that excelled are Juli, Diana, Dana and Jose -- thanks team! I am a lifetime Titania member of ”those other guys” and delighted to have given this Hilton our business for a full week stay. We will be back :-)