Guest User
May 15, 2025
Discourage yourself! This stay experience was really bad. When I first entered the lobby, although the hotel was not fully built, I still felt it had a sense of design, but it really got worse and worse afterwards.
1. First of all, regarding the safety issue, the hotel opened for business before it was fully renovated. They were too anxious to make money. The smell of the new renovation is very strong, and I wonder if the formaldehyde level exceeds the standard. It will hurt your eyes if you stay there for a long time. Families with children should never stay there.
2. Service issues: Although very enthusiastic, it was messy and disorganized. It was very chaotic when checking in and choosing a room. In the morning, when we got off the elevator, the construction workers pulled a truck of marble and occupied the elevator.
In the end, they couldn't find the things they left at the hotel. This shows a disregard for the safety of the personal belongings of the guests. They thought it was not valuable and threw it away. When the guest called and said they couldn't find it, they didn't think it mattered. This is the problem that I cannot tolerate in the end.
3. Photo fraud: There is no view at all, and the window looks out only a ruin.
4. The rooms only focus on the appearance, not the functionality. Saihu Hotel is really expensive. Although everyone only stays for one night, it is really a pity to stay in such a room. Instead of having so many spotlights and doing so much interior decoration, it would be better to focus more on making guests feel comfortable instead of just going for show.
- The water flow from the large shower head in the bathroom is very small, and the shower head is designed too low. I am 175cm tall and can only lower my head to wash my hair; the shower door of the newly opened hotel cannot be closed; the water in the shower cannot be drained down, and the water overflows after taking a shower.
- The design of the basin and faucet is not reasonable. You can only wash slowly and carefully, otherwise you will get water all over your body.
- The soundproofing is not good, the sounds from upstairs, corridor and next door can be heard clearly
- There is no air conditioning control panel in the room, and the air conditioning temperature cannot be adjusted. It is really hot.
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