Home2 Suites by Hilton Hotels in Bloomington

Hotel was very clean. Check in took a bit of time. We even came back @ 530 and there was still a long line. Front desk staff was friendly.

NO BREAKFAST, despite the fact that it still says there's a breakfast served in the pool area. I stayed here several times pre-covid and it was the typical Choice Hotel hot breakfast with sausage, eggs, waffles, fruit. etc. They're using Covid as an excuse to provide so-called grab n go bag. I will not recommend this hotel if you're expecting or enjoy a decent breakfast. I gave it 3 stars because the bed was comfortable, and because they were kind enough to honor my request for a room close to the elevator so I didn't have to carry my heavy bags far. If you don't mind paying for a decent morning meal down the road, then you will not be disappointed. I travel constantly for work and find that most decent hotels are now doing breakfast again, which is a very important perk for me and my clients. C'mon, Comfort inn!

Nice property conveniently located near many attractions in the Twin Cities. We were travelling for one night with our dog so that was the main reason we chose this property - a truly dog-friendly motel with a much lower pet fee than many other hotels that advertise they are pet-friendly. I really appreciate the La Quinta brand for that alone! Clean room, very comfortable king bed, nice variety of breakfast items and large eating area, easy check in and check out, seemed like a safe area with many other hotel chains in the surrounding area. Being a high rise waiting for an elevator is sometimes an issue so I request a lower floor. I would stay here again based on my experience.

The room has a kitchen, kitchenware, dishwasher, microwave, refrigerator, and you can cook by yourself. The hotel is clean and bright and has a gym. Although there are not many types of breakfast, there are various nutrients. Nearby is the airport, like to see the feeling of the plane. No planes take off and land at night, so you can sleep well.

I wanted so badly to give this fine hotel near the Mall of America a five-star rating, and it was close. But some unusual issues prevented me from doing this though overall we had a great experience here. No place is perfect, but if they correct a few items at this hotel it will be pretty darn close. First, the pros include a great location across from MSP International Airport, and approximately three blocks away from the impressive Mall Of America. Like most of the hotels in this area complimentary airport and mall shuttle service is provided, so you may not need to rent a car when staying in this area. If you do, parking is free which is something that is always appreciated. The rooms at this hotel are excellent. Divided into three sections, with a separate sleeping area with a large flat screen TV, a living area with a sofa, desk, and another flat screen TV, and of course a good size bathroom. The rooms are almost mini suites in many ways. What are the cons? The primary one for us was no maid service for short stays of two nights or less. Our room was not made up after a spending the entire day at the Mall of America. We needed clean towels, wash cloths, toilet paper, etc. Had to visit the front desk to obtain these things, while making our own bed. Would never expect this from a Marriott chain hotel. The other issue we had was relatively minor, but for some reason the City of Bloomington has major road construction in the hotel zone going on in November(?). This activity shut down the main road to our hotel, as well as several others in the area. So, fortunately we had our Garmin with us and eventually it found an unobstructed route to reach the hotel parking lot. SpringHill Suites could have sent an e-mail to those with upcoming reservations alerting them to this construction, and provide an alternate route to reach the hotel with your rental car. But, overall this is a terrific hotel and we would definitely stay here again our next visit to Minneapolis.

Our family of four (parents, 9 yo, 11 yo) had a nice stay. So nice in fact that we stayed an additional, unplanned night for a total of five nights. The location was perfect and close to everything we needed—Mall of America, outlet mall, restaurants, Target Center, and more. The hotel was clean and smelled fresh. We’ve had several musty rooms at other hotels, so this was nice. Loved that there was a Starbucks/cafe and a restaurant. Both the hotel and restaurant staff were kind and professional. We seemed to get a late start in the mornings, so housekeeping wasn’t able to come in. We just asked for towels and extra tp when we needed them and it was no problem. Our toilet wasn’t flushing properly the first night. When we asked if someone could look at it, staff fixed it Immediately. The kids only swam once. The pool was clean and spacious, just very hot and humid in the pool area. The beds (2 queens) in our room were comfortable. Our room had a fridge and coffee maker. It was a fun, relaxing stay and we would return.

Very close to the shopping center, security is not bad

Hotel was in a decent location and had ample parking (although confusing that they may or may not charge for parking). The staff were friendly and quickly changed our room when we found items left behind by someone else in the room at check-in. The manager's reception was the WORST that we've ever experienced at an Embassy Suites. Chips & Chex only that ran out quickly and was next to the buffet so people kept waiting for additional items to come out, no cleaning of tables, only 1 bartender for adult drinks so extremely long lines. Every other Embassy Suites I've been too has included a hot item or side dish item in the manager's reception and a manager or staff member rotating around to tables checking in with guests. That didn't happen here. We ended up ordering kids' meals at the restaurant but didn't get any adult meals because they would not allow any substitutions and all food items had something that adults could not eat. Turns out BBQ sauce for chicken strips was an extra cost at the restaurant, which seems odd for a $8 kids meal to not include a dipping sauce, plus it said it came with drinks but we didn't get any (which was ok because the kids already had some pop from the manager's reception). Luckily, the women working was wonderful and helped us out. Hallways were bright and noisy which is hard when there are window out to the hallway and curtains don't completely cover. At 2 am, there was a person yelling outside the door that we think was at the wrong room and it felt creepy that they were trying to look in! Hideway bed extremely uncomfortable, you could feel the springs poking through, no blankets provided. Only 2 towels in room even though it slept 4. We asked for blankets and more towels and both were provided so appreciate the staff for brining those up. Breakfast was the highlight of our stay. While it was slow to get plates and food restocked as well as tables cleaned, there was a good variety of breakfast items! Unfortunately, they only had 1 person making omlets and the line was a 10-15 minute wait the entire time we were there so no one in our group used that option. Check-out was easy. For the price, iffy if we'd stay again because we could have stayed at another chain with a breakfast option.