Hampton Inn and Suites by Hilton Bloomfield Hills Detroit

Our room's air conditioning was not working and our stay was in the middle of summer. This meant the room was muggy and warm at all times. We asked to change rooms but none were available. By the second day, they sent someone to fix the A/C but there wasn't much he could do according to him. We were never comfortable throughout our stay. The towels were another situation, apparently the washer/dryer in the hotel was not working so we were given pool towels that were in bad shape. I spoke to the front desk attendant about these problems and he promised to give me a partial refund, this has not happened. I have an event that brings me to the area annually, but I will not return to this property.

Receptionist was phenomenal. Room had a minor smoke smell my child noticed right away but not strong enough to complain. Overall for the price we paid no complaints.

Good location for what we needed. Clean, quick checkin, good staff... nice option foe that area!

Overall, it’s a good hotel. Staff were nice. And rooms were also nice. In my room, it looks like there was some water damage to the wallpaper. The TV in my room didn’t work for some reason. The front desk person made a valiant attempt to get it working. I learned that this was a problem in several rooms at the time.