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Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.

Everything is nice with loads of services. One minor thing is that the bathroom is the old kind of separate taps but that doesn’t bother a lot.

Nice cozy place with a wonderful, friendly staff. Good location close to the city center and Grand Central Railway station. The shared area is rather big and nice decorated. Beds are comfortable, and rooms are warm and homely. 1 bathroom for 10 beds may be too low, but I've never been in a queue.

The beds were ultra comfortable and I had the best night of sleep I’ve had in weeks. Room was small but unless you’re planning on spending a lot of time in the room, it was perfect. Bathroom was great, very clean and had a rain shower head which I loved. They didn’t really provide any toiletries other than hand wash and body wash, I had to buy my own shampoo and conditioner. There’s also no fridge/microwave, but there was tea and coffee with a kettle provided. I would definitely recommend and I would stay again.

The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.

Looks like a really nice hotel check in was ok apart from having to change rooms staff was polite great customer service the room was nice the only thing i would say is to have the reception/ check in separate and abit more noticeable as when you walk in you can't initially tell or see where the reception/ check in is no major things to add or anything bad would Deffinately stay again

I arrived past the check-in time, and reception was not around to receive me. Nonetheless, there was a number on the door to call, and I was talked through the process of getting in with the code, and to collect my keys. The gentleman was incredibly patient with me, which was appreciated as it was late, and I was exhausted from a long work day and it was my first time in Birmingham so I got lost finding my way from the train station to the accommodation. The apartment was incredibly spacious. The living room and kitchen made me feel right at home, and the kitchen was well equipped. There were two bedrooms and two bathrooms - I was a single traveller so I didn't need to use all that space at all. The bed I slept in was marvellously comfortable. The bathroom was spacious, the water pressure was strong, and I really have zero complains about it. Location wise, there is a mall next door, although by the time I arrived it was closed, and when I left for my work meeting at 7am the next morning it wasn't opened yet. There were also some restaurants by the waterfront around the corner. I think this is a great accommodation for families or friends travelling together.

This hotel is a bit old, the power outlet is old, but the bathroom is super super, equivalent to another room, breakfast is very good, you can order. The hotel is on the edge of St. Martin's Church, the city center.

The hotel was in a good place, the room was cosy and quite warm en suite room was clean and tidy could do with upgrade on mattress would stay again and recommend breakfast was included nice selection at breakfast cereal cooked breakfast toast marmalade tea coffee orange juice apple juice good old round choice

The hotel is centrally located in the city centre about 20 mins walk from the New Street railway station. Just next to Chinatown and the famous open and indoor market in Birmingham. The coach station is just 5 mins walk from the hotel. The kitchen and all the facilities in the room is good. All the staff are friendly, polite and helpful. My microwave was out of order one day and they replaced it in just 5 mins time. Really excellent and will definitely come back again.