Staycity Aparthotels, Birmingham, Jewellery Quarter

the room is good enough for 3 persons, though the sofa beds are actually smaller than the photos. well equipped with 2 head cooking hobs, small fridge, dish washer, microwave with grill function and sufficient utensils, and also instant coffee were provided. the water pressure of the shower is super good and water is hot enough but the toilet is a bit small, you have to hide just next to the toilet bowl then you have enough space to open the door. The down side is the service of the reception & housekeeping team. After we got the room cards, we couldn't access to the room and needed to go down to ask the receptionist to fix the cards and come back to open the room. After entered the room, we found that the water in toilet sink didn't go, we asked the housekeeping staff who was just working at the next room to have a look at it but who said we needed to go to the receptionist (as there's no inter-room telephone, we have to go down again). Then the receptionist arranged another room which was downstairs for us. We booked for 2 nights, when we came back to the hotel the next evening, the room cards didn't work, again. The receptionist claimed that it might be due to the cards being put together with the mobile phone that might damage the cards. However, we were sure the cards weren't put together with the phones! It would be perfect if a small box of tissue could be provided.

One of the most comfortable places to stay and it's so close to everything you may need in the city.

Best stay in the UK so far, its affordable for families and my stay was very comfortable…the reception was so helpful on EVERYTHING 💙parking was convenient…The amenities 11/10🤩 everything was included dishwasher, hob, pans, spoons, both AC & heater was in the unit…AMAZING💌 and to top it all off being a creative i absolutely adore the attention to detail and design of the place😌↕️ would definitely book another stay with Staycity😊

Feasible to change and manage unexpected issue. Recommend families to stay.

This hotel was disappointing considering the high price tag. The rooms were dusty and my daughter ended up sick for most of the duration here. In the bathroom, they provide a soap that is expected to be Shampoo, Conditioner and Body Wash. The bare minimum at hotels is a shampoo and Body Wash. When I requested towels and toilet paper, it took them over 2 hours (after having to ask multiple times). I would not stay here again

Lovely clean apartment, in great location close to the arena and centre. The staff were so friendly and extremely helpful. Would definitely recommend staying here