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Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.

This hotel is by far one of the most outstanding hotels in Birmingham city. The state of the art spa and gym most definitely contribute towards this factor; especially because of the intricate modern take to the architecture and interior design of the property itself. The service that I revived was top tier, the employees were always very polite and helpful you can truly see they are dedicated to providing memorable experiences to their guests. The hotel itself is beautifully kept with cleaner spotted 24/7 across the premises. !DEFINITELY RECOMMEND STAYING HERE!

Check in staff were attentive and helpful but wish they could’ve spoken more about what is available to use at this accommodation. Only negative I have is the shower took a while to heat up but other than that the stay was wonderful and slept a full 12 hours that night

The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.

I arrived past the check-in time, and reception was not around to receive me. Nonetheless, there was a number on the door to call, and I was talked through the process of getting in with the code, and to collect my keys. The gentleman was incredibly patient with me, which was appreciated as it was late, and I was exhausted from a long work day and it was my first time in Birmingham so I got lost finding my way from the train station to the accommodation. The apartment was incredibly spacious. The living room and kitchen made me feel right at home, and the kitchen was well equipped. There were two bedrooms and two bathrooms - I was a single traveller so I didn't need to use all that space at all. The bed I slept in was marvellously comfortable. The bathroom was spacious, the water pressure was strong, and I really have zero complains about it. Location wise, there is a mall next door, although by the time I arrived it was closed, and when I left for my work meeting at 7am the next morning it wasn't opened yet. There were also some restaurants by the waterfront around the corner. I think this is a great accommodation for families or friends travelling together.

The beds were ultra comfortable and I had the best night of sleep I’ve had in weeks. Room was small but unless you’re planning on spending a lot of time in the room, it was perfect. Bathroom was great, very clean and had a rain shower head which I loved. They didn’t really provide any toiletries other than hand wash and body wash, I had to buy my own shampoo and conditioner. There’s also no fridge/microwave, but there was tea and coffee with a kettle provided. I would definitely recommend and I would stay again.

Overall, it is a good price for where and what it is. Wasn’t able to find one matching it at the time of booking, and it is turning out to be a good decision and stay.

This hotel is a bit old, the power outlet is old, but the bathroom is super super, equivalent to another room, breakfast is very good, you can order. The hotel is on the edge of St. Martin's Church, the city center.

The hotel is centrally located in the city centre about 20 mins walk from the New Street railway station. Just next to Chinatown and the famous open and indoor market in Birmingham. The coach station is just 5 mins walk from the hotel. The kitchen and all the facilities in the room is good. All the staff are friendly, polite and helpful. My microwave was out of order one day and they replaced it in just 5 mins time. Really excellent and will definitely come back again.