To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(108)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Great service. Arrived with Baby, and they really were very helpful. Supplied cot, hot water for baby food in the cafe and a heater as room was a little cold.
Rachel
Deluxe Double Room
Stayed in Jun 2024
Couples
3 review
4.2/5
Very Good
Posted on Jun 3, 2024
Service was great, very helpful reception staff. Room was lovely although you need to have plug sockets next to the bed.
DDZZ
Standard Room
Stayed in Jan 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Best hotel if u stay in Birmingham. Definitely my first choice if I come again!
Staff are nice friendly helpful
Rooms are clean and spacious with practically refurbished fixtures and utilities
Location is prime and with NO clubbing music or overwhelming noises that disturbs ur rest which was what concerned us when we wanted to choose a very convenient location near the New Street Station
Guest User
Standard Room
Stayed in Mar 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Mar 13, 2023
Just opposite New street station. Nice room on the Forth floor. The drafty windows let the room down. Didn’t get much sleep I could hear lots of noise from outside. Cold dining room , meal was ok, didn’t have breakfast.
Guest User
Standard Room
Stayed in Apr 2023
Travel with friends
91 review
4.5/5
Great
Posted on May 12, 2023
Great stay and an ideal location for a trip to central Birmingham
Benpaodejingzi
Twin Room
Stayed in Aug 2023
Family
19 review
3.0/5
Posted on Aug 19, 2023
The location is relatively convenient, opposite the new street station, the facilities are old, the corridor is long and there are voice-activated lights, it feels rather gloomy, the quilt covers don't feel freshly washed, and the service is quite satisfactory, as a hotel for a one-night transition
Original TextTranslated by Google
开飞机的奸商
Standard Room
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 16, 2023
The hotel is cleaner and the breakfast is great
Original TextTranslated by Google
Guest User
Standard Room
Stayed in Mar 2022
Couples
8 review
1.0/5
Posted on Mar 20, 2022
Let you take the dog and charge 220 pounds of cleaning fee a day. The average garbage is 440 pounds a night.
🔔Service: Pull down
Strongly do not recommend Chinese people to stay
🍃 Environment: 80s