Lagoi Bay, Bintan Resorts, Jl. Gurindam Duabelas, Sebong Lagoi, Teluk Sebong, Bintan Regency, Bintan, Riau Islands, 29152, IndonesiaView Hotel Details
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1 night
Pantai Indah Lagoi Bintan Guest Reviews
4.4/5
Very Good
103 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.7
Cleanliness4.5
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All reviews(103)
Positive reviews(101)
Reviews with photos/video(56)
Great service(55)
Awesome stay(54)
Great swimming pool(21)
Offers pick-up/drop-offs(12)
Perfect for kids(11)
Nice sea view(11)
Large rooms(7)
Great location(4)
Negative reviews(2)
HoJasmine
Two Bedroom Pool Villa
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 11, 2024
Customer Service is fantastic. Prompt to reply whatsapp message and pick up using buggy is almost within 3 mins.
J Kek
Two Bedroom Pool Villa
Stayed in Nov 2024
Family
29 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Fantastic service provided. Villa was so spacious and comfortable, pool was so inviting. Customer service was the best, so prompt in responding to our needs. Whatsapp available even at night and after office hours. Highly recommended place even though villa was expensive.
Jravel
One Bedroom Pool Villa
Stayed in Apr 2024
Couples
8 review
3.5/5
Posted on Apr 15, 2024
Not the cleanest of resorts. Pantai Indah Lagoi has the makings of a 5/5 resort if not for the fact that there are stains in the sofa, curtains, carpets, chairs, bathtub and pillows. There are also some areas which are evident of wear and tear. Food is also subpar.
However, service is top notch. Staff are all friendly and helpful with smiles all around. Private pool is also nice and gives a very chill vibe.
Guest User
Two Bedroom Pool Villa
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 16, 2024
Service is great . But facilities maybe old .
Guest User
One Bedroom Pool Villa
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Mar 10, 2024
A relaxed getaway from the fast paced of life. Their staff is friendly and approachable. Service is great! Their food is so worth it. Will surely return one day.
Suzeeh
Two Bedroom Pool Villa
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Love our 2bedroom villa so much!
Shun Han
Two Bedroom Pool Villa
Stayed in Aug 2024
Family
6 review
4.0/5
Very Good
Posted on Sep 22, 2024
Service was good, place was kept quite clean except for the occasional bugs that appeared here and there. The resort was situated in an area with nothing much to do, so you'd need to take a private car anywhere if you want to experience any of the activities available in Bintan. Amenities provided at the resort was not kept in the best condition (however, it's still usable)
Kate ZQ’s
Two Bedroom Pool Villa
Stayed in Feb 2024
Family
1 review
3.5/5
Posted on Apr 24, 2024
The private pool and yard is the best. But not fun if it’s raining outside, especially with kids. And the breakfast buffet is just ok.
Han Li Ann
Two Bedroom Pool Villa
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The villa was incredibly nice and well kept. Good size for our family of four. The service was impeccable from the moment we reached the terminal. Everyone greeted with big smiles ALL THE TIME and made us feel really welcomed and definitely lifted our moods everytime. You can walk to the reception (where breakfast is served and where you book activities) but you can also call for buggy and it almost always arrived promptly. I do wish that the bath area is not located outdoors as it can get a little chilly if you shower too late at night. Breakfast was ok, can improve further but was still decent. My family had a really enjoyable time at the villa and would love to come back again in future.
6/11
sheer vanilla
One Bedroom Pool Villa
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jan 1, 2024
the villa was clean, cosy and nice.. service was prompt and efficient! room service menu not too bad.. just minor wear and tear here and there.. would be nice to have hand soap in the kitchen and bathroom...knife, scissors, towels for kitchen too. Will come back if I need a short retreat...
Guest User
One Bedroom Pool Villa
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 17, 2024
Room is clean and staff is friendly and attentive.
Nay Myo Thu
One Bedroom Pool Villa
Stayed in Dec 2023
Couples
1 review
3.5/5
Posted on Jan 1, 2024
It was relaxing trip and we had great staycation there. The service was great. It is a bit far from town. I would recommend visitors to bring own snacks there.
Anna
One Bedroom Pool Villa
Stayed in Dec 2023
Couples
7 review
4.5/5
Great
Posted on Jan 1, 2024
Good place for stay if you are looking for privacy.
Perfect view of the beach if low tide.
Jacqueline
Two Bedroom Pool Villa
Stayed in Dec 2023
Family
7 review
4.7/5
Amazing
Posted on Feb 21, 2024
Living room was big and so were the rooms. Service was exceptional as well.
Wennieeeeechinnnnnie
One Bedroom Pool Villa
Stayed in Nov 2023
Family
9 review
5.0/5
Outstanding
Posted on Nov 6, 2023
This resort lives up to my expectations for the price we paid. It actually exceeded.
Location: It is very near the ferry terminal and they arranged shuttle transfers for us to and fro for free. The area around the resort is basically nothing much, Plaza Lagos is dead due to covid. All the shops were closed down. Only a handful of restaurants ( 3?) were still opened ( warung yeah! - didn’t try, BBM Seafood - price was reasonable, food was good, boss is friendly, there’s one more with a mini mart which we didn’t try)
Resort facilities: Private pool, private beach, SPA was so good but a little pricey, the others that I didn’t name are all chargeable.
Food: breakfast spread was acceptable, nothing fancy, lunch options were okay too. The standard of their food was not as bad as what others reviewed previously. No harm giving them a try. Of course, it’s not cheap, resort price. :)
Vibes: Chill and Relax.
Overall, we will definitely want to be back. Thank you for the warm gestures. Every single staff is very friendly and polite. I’m not kidding, even the gardeners.
Improvements: would prefer more activities for children, like a sheltered playground, water slide, else, they may get too bored with playing sands.