Hotels Near Hijrah Minishop in Bintan

Initially i wouldn't want to give Alltrue Hotel a bad review. The room was really nice, comfortable and clean. The whole hotel looked really pleasant and the staff were very smiley and friendly. But something happened during our first night stay over during CNY recently. Me and my husband was asleep and suddenly we got woken up by a loud singing voice that echoed the whole room at 3am in the middle of night. The TV turned on by itself and a creepy figure was standing in the screen singing. For some reason, the sound of the TV was super loud. My husband immediately switched off the TV after he noticed i was trembling very badly. We immediately ran out of the room to find the reception and asked the staff on duty to come up to our room to rectify the issue. Upon turning the TV back on, the figure was still there singing. The staff told us that someone(might be another guest) has been pranking the hotel by casting this specific video to random TVs in the hotel as they are using smart TV. He changed our TV WIFI to another private network and assured us that it would not happen again. The next day at 12 noon, the same thing happened to another TV in the hotel as we can hear the loud singing coming from outside of our room again. The staff on duty promptly turned it off. My husband immediately went down to the reception and informed the staff on duty(different staffs because change of shift) what happened last night and asked them if they are able to solve the issue. They just replied that there is a hacker doing this and that they have called the technician in to rectify the issue. Sadly the issued is never solved and we had to unplug the TV from the socket to prevent anyone from casting the video to our TV. Through the entire stay, i felt so uneasy just being in our room even if the plug is unplugged. I had time sleeping every night even though the bed is super comfortable. Till the very end of our stay, we found out that the issue is still there and anyone on the same WIFI can still cast any videos to our room TV. Honestly we are quite disappointed on how they handle everything. They did not apologize sincerely and follow up with us on this issue. But overall, i don't blame them because this problem came up due to this prankster and security lapse as they have very weak WIFI password and protection. Till today I'm still traumatized by it and have problem sleeping at night because of this. Just wanted to remind everyone to unplug the TV from the socket when you stay at any places with a smart TV as people are able to cast videos even on TVs that are on stand by mode. Really disappointed because i really liked the room and the ambience. I just wished that there was a follow up on the issue or solving the issue properly would have been good so i could have feel comfortable for the rest of the stay.

The room was very clean and well maintained. The interior design of the lobby and the alley were a bit outdated but that's not an issue if you are travelling for business. The room service was very cheap as well. Everything works well but the AC was not too cold, just cool. Overall this is a recommended hotel that will provide quite a comfortable stay.

The hotes was nice and clean. The staff was very friendly and nice. It was very good experience and I am happy to stay at night and day laguna bintan. I will come again and I recommended Night and Day Laguna Bintan. Thank you very much for your hospitality.

Customer service at this resort is excellent. While the location is slightly secluded, it offers a peaceful and serene atmosphere. The Ocean View Room is perfect for couples, and I highly recommend trying their barbecue. Personally, I found the Normal Room to offer more privacy compared to the Ocean View. Cleanliness is generally acceptable but could be improved. They also offer additional services such as massages, but they have limited masseurs, and there were some communication issues during my experience, which limited the massage duration to 30 minutes. I believe the masseurs could benefit from more training to enhance the overall customer experience. I would suggest booking a private driver for a day to explore the area. Additionally, the resort provides acceptable currency exchange rates, which is commendable

It was a great experience to celebrate my birthday with them. For a long time, I never felt alone on this kind of days, I was welcomed with genuine and sincere people around with such efforts to make me happy. From the exchange of email with Ms. Paskah to make sure that I'll be accommodated from picking me up to taking note of my requests. To Ms. Jessica, Asep and Mr. Agung who decorated my room as a surprise for my birthday (that was so cute). To Ledy who assisted me from check in to check out and who helped me out to get a Balinese Massage by Wanda. To Bram and Sonia whose been so good, made me feel special on my day, such kind and very hospitable ones. I've been travelling most of the time, and this is the first time I felt at peace and genuinely happy. To realize that life is worth living and the world is beautiful. Thank you so much everyone. That was a day to remember. You touched my heart, and made me believe that gentleness and being sincere still exist.

Best holiday trip ever. Near to ferry terminal, access to activities was easy. Plenty of interesting activities to do. Best was the ATV experience. Great food, excellent service from staffs. Will surely drop by again. Can't wait!

Truly enjoyed our time over at The Anmon Resort Bintan. Check-in was quick and fuss free. Very nice and friendly staffs. Room was clean and spacious. Comes with free transfers from the BBT jetty and free breakfast buffet. Would definitely come again!

Amazing experience at Doulus Phos ship hotel. Staying on this amazing Guinness world record ship is definitely one for the books for me. I was once able to bought a book on this MV Doulus when it was sailing to sell books worldwide. The view, the amazing staff and the facilities are truly one of a kind. It was monsoon when we stay that’s why we didn’t manage to enjoy the infinity pool. We would like to come back to experience the outdoor movie with bonfire, the infinity pool and the sunset dinner. The food is great (“, ) and we truly love the amazing warm hospitality of the staff. Definitely we will be back with our family during summer time. It is a good place for family, friends or a retreat. The facilities is huge, a lot if possible activities that can be done and enjoy and not to mention that the tranquility. There is also a spa, it is still under soft opening and still undergoing for improvement but nonetheless it is worth every penny you have.

We had a great stay in Cassia!! 1) staffs are all very friendly, always ready to greet people by smile, small talks, went extra miles to deliver a top notch service. Special shout out to Yance (we met him from Xana beach club) who was so kind and willing to go extra miles to ensure we had a great time ☺️ and the Zumba instructor who was a ball of energy 😂 2) food was delicious, Lotus cafe, u beach club, Vista, Treetops, tried the food from all of the above places and it was amazing!! Delicious, clean and beyond expectations 3) fun activities: badminton, beach volleyball ball, soccer, table tennis, aqua Zumba, foam pool party etc. the infinity pool was great too!! It was super clean and the water was not cold 4) the room was clean, they provide daily drinking water, beach tower with a bag (which is great!). They also provide free shuttle service for pick up and drop off from ferry terminal (by shuttle bus operated by the hotel). I have nothing to complaint about for this place, highly recommended 🫶🏼

Zia is an exceptional individual at Banyan Tree, radiating friendliness and delivering impeccable service. Their warmth and dedication create an atmosphere where every guest feels valued. Zia's commitment to providing outstanding service shines through, ensuring that each interaction is marked by attentiveness and care. Their professional demeanor and genuine kindness elevate the experience, leaving guests with a lasting impression of hospitality at its finest.