Ibis budget Hotels in Berne

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

Room is spacious and we were given a room in another building with a private balcony. Even though there is nothing to view from there facing building inside, the cushions and a table arranged there are good for a short stay with a cup of tea/coffee. Location is good. A bit far away from train station by walking, but still manageable. Walking distance to the old town area though. There was also an incident that the front desk was helpful. After checked out and left the hotel, we found we left a camera somewhere in the room. We went back to hotel and we were offered help immediately. If I will stay in this town again, will likely choose this one as first option.

Spacious and luxurious room with huge bathroom. Conveniently located next to public transportation, attractions and shopping. Restaurant at Sky Terrace was overpriced and didn’t taste nice. Restaurant Jack’s at ground floor has nice ambience and serves nice steaks.

The hotel staff is very friendly and happy to answer my questions. They respect the guests very much. The hotel environment is very good, comfortable and clean. Only 5 minutes away from the train station, very convenient There are not too many breakfast choices, but they are all acceptable and taste good

We have a great experience when we stay in this hotel, clean, comfortable and large room with beautiful view the city of Bern, also the friendly staff. Good location and easy to access. Need a little improvement about an iron, i think it's better if an iron is provided in each room. Because most of guest need it.

The front desk attitude is very good, the hotel facade is small, but the rooms are large and well-equipped and spacious, highly recommended! Bern is the most beautiful city we have ever visited in Switzerland and is worth visiting

Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.

The experience at Hotel Bellevue Palace was truly impressive. We were welcomed by the General Manager of the hotel at check-in and all the staff members were very welcoming and friendly. The location of the hotel is about a 10-15 min walk from the Bern Banhof and centrally situated in the city of Bern. The room was spacious with a small balcony, a powder room, and a bathroom. The work desk also had its own power sockets compatible with various plugs from all over the world. Checkout was smooth and easy and the front desk staff (I believe it was Paula) offered to help us to load our bags to our car and gave us a bottle of water for the journey. The experience was truly 5 stars and is well worth the cost.

Stayed here to be close to the stadium, which is a 5 min walk away on the other side of the Wankdorf train station. Room was a reasonable size and clean, good shower and firm bed with decent pillows. The bathroom sink had trouble draining which was a bit annoying. Service at check-in/out was on the slow side and could be improved. Bar/lounge area was nice and had a good variety of drinks/snacks as well as board games and a fussball table. Lots of work stations available too. Overall, it was a good value for Switzerland and fine for one night. Even if you don't need to be near the stadium, it is a good budget option in Bern since you get free local public transport and there are frequent trains to the main Bern station (3 min ride).