To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(124)
Positive reviews(22)
Reviews with photos/video(11)
Great location(7)
Convenient location(6)
Negative reviews(2)
Guest User
Family Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 29, 2024
Great hotel really well places for the sights of Burgen. Good sized room and comfortable beds.
Response from Property: Good morning,Thank you for your review.We are very happy to hear that you enjoyed your stay with us!Best regards,Susanne
DHEERAJ L
Standard queen Room
Stayed in Aug 2024
Family
23 review
2.7/5
Posted on Sep 3, 2024
Gym was so small and no swimming pool
nicky_b
Superior Room
Stayed in Aug 2022
Family
14 review
3.5/5
Posted on Aug 11, 2022
The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.
Response from Property: Dear Nicky_b, Thank you for your review. We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels. Best regards, Susanne (Ass. Front Office Manager)
Jianxin
Standard Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 10, 2024
nice convenient
Response from Property: Dear Jianxin,Thank you for your review.We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels.Best regards,Susanne (Ass. Front Office Manager)
Guest User
Standard Room
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 6, 2024
It's about 10 minutes from the train station. The location is pretty good. It's in the city center and close to the cable car. There is a flybus at the door of the hotel, which can go directly to the airport. It's very convenient. It costs 169 Norwegian kroner per person. In this way, you don't have to drag your suitcase to the train station. After all, it's all cobblestone roads, which are very troublesome to walk.
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6/9
Guest User
Superior Room
Stayed in Sep 2024
Family
35 review
4.5/5
Great
Posted on Sep 23, 2024
The location is good, in the downtown area, but the room was very quiet, which made me very satisfied. The only drawback is that when the neighbor closes the door, our room will be shaken very badly. I don't know why
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Lvyouzhuanjiazouguo125geguojia
Superior Room
Stayed in Aug 2024
Solo travelers
107 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The prices for superior rooms are not much different. There is a refrigerator, the area is 23 square meters, it is reasonable and comfortable, and there is a Flybussen airport bus stop in front of the hotel. Located in the city center, it is convenient to travel and is very close to the top of Floyen Mountain. There is a supermarket opposite the hotel where you can buy alcohol.
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Reya
Family Room
Stayed in Jul 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The location is very good, right on the Bryggen World Heritage Street, close to the church, fish market, and cable car station. The room is also very comfortable. Warm reminder, it is best to take the cable car up the mountain before 11 am, as there will be a long queue in the afternoon.
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Wangjiaertaiguonvyou
Standard Room
Stayed in Jul 2024
Couples
11 review
2.2/5
Posted on Jul 10, 2024
I rarely give a bad review to a hotel, this is the first time. First of all, the room in this hotel is not soundproof, so the next room will be noisy, which I can accept, after all, many hotels are not soundproof. The worst thing is that the room is very hot. It is July now. Although it is not summer, it is not necessary to have heaters all over the room. We gave the hotel suggestions and the front desk asked us to unplug the heater, but it still didn't work. The whole room was very stuffy and we couldn't sleep all night. It felt so hot that we were suffocating. I have stayed in so many hotels in Europe and many hotels and B&Bs in Norway. This is the first time I have encountered such a situation. It is terrible.
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Response from Property: Dear Wangjiaertaiguonvyou, Thank you for taking the time to write us a review. On behalf of Team Radisson Blu my apologies for not meeting your expectation during your stay. This is not the standard we wish to deliver to our guests and we will take this further with the head of departments. However, I do hope you had a wonderful stay in Bergen and came home with loads of beautiful stories and memories. We look forward welcoming you again one day in one of our hotels around the world! Best regards,Susanne
jkd4
Standard Room
Stayed in Feb 2024
Family
72 review
5.0/5
Outstanding
Posted on Feb 21, 2024
First-class location, especially the service of the lady at the front desk, and the breakfast is very rich
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Response from Property: Dear Jkd4, Thank you for your review. We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels. Best regards, Susanne (Ass. Front Office Manager)
Guest User
Standard Room
Stayed in Jul 2023
Family
6 review
3.0/5
Posted on Jul 31, 2023
Don't be fooled by the Radisson, except that the lobby is more grand, the rooms are small, and the floor height is very low, which is similar to that of domestic express hotels. Does not include breakfast, the price is expensive. There is a supermarket opposite, which is convenient
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6/7
Response from Property: Good afternoon, Thank you for your review. We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels. Best regards, Susanne (Ass. Front Office Manager)
Guest User
Standard Room
Stayed in Dec 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 30, 2023
fully equipped
Hygiene: clean and tidy
Environment: Very convenient around
Original TextTranslated by Google
Response from Property: Good afternoon, Thank you for your review. We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels. Best regards, Susanne (Ass. Front Office Manager)
Guest User
Standard Room
Stayed in Mar 2023
Solo travelers
12 review
4.0/5
Very Good
Posted on Mar 13, 2023
The hotel is right in the old town and easy to find! The room is not too big and the sound insulation is average, but the bed is big and comfortable. The hotel staff are very friendly and friendly. The breakfast is delicious and the environment is good. The price is a bit expensive!
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Response from Property: Good afternoon, Thank you for your review. We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels. Best regards, Susanne (Ass. Front Office Manager)
Guest User
Standard Room
Stayed in Aug 2023
Other
41 review
3.0/5
Posted on Aug 17, 2023
The location of the hotel is very good. The airport bus stop is right at the door. It is convenient for travel. The breakfast is also good. The room is very small and can only hold a large suitcase. This is the smallest room I have stayed in in Europe and the smallest among the three Radisson hotels I have stayed in. It is hardly cleaned and tidied up a little. I booked more than 2,000 a month in advance, but when I arrived at the hotel, I saw it was only 1,600. It seemed like it was too early.
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Response from Property: Good afternoon, Thank you for your review. We are so happy to hear that you enjoyed your stay with us in Bergen! We look forward seeing you again in one of our hotels. Best regards, Susanne (Ass. Front Office Manager)