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This is a nice hotel, but isn't a good choice for people needing a twin-bedded room. The location is terrific, it's clean with somewhat quirky modern decor and the breakfast buffet is amazing. The problem arose with respect to our booking of a twin-bedded room. Realizing that the standard twin-bedded rooms were really small, we booked a superior twin-bedded room. So imagine our surprise when we checked in and were told that the hotel doesn't have any superior twin-bedded rooms! Why did they accept our booking, I wondered.... Anyhow, we were given a standard twin-bedded room, which was really tiny, making it hard for two adults to find space for baggage and to move around.... Moreover, the beds were really tiny and very soft. It was a bit of a let-down, since we had hoped to be really comfortable for the price we were paying. That said, after we asked the reception desk to reduce the rate we were paying since we weren't getting the room we were paying for, she eventually agreed and we got a small credit on our bill.

Stayed when: August 2022 - 5 nights, party of 4 (booked a corner suite which comprised 2 rooms with a common entrance) Location: Excellent; key areas/attractions were walking distance (10 minute walk from train station) Rooms: The first room was large whereas the 2nd room was quite small. Not sure if the bed in the 2nd room would qualify as a double bed. The rooms are nicely done up. Breakfast: Good breakfast. However hot beverages such as cappuccino etc not part of the breakfast package. Have to be paid for separately. Not an issue but found it strange/petty for a hotel like this. Gym: Small but functional. Gives the impression that not much thought has gone into it. Two issues - first was lack of ventilation and second was no drinking water available Service: While the staff was polite and helpful, we faced some service issues. The lock on the main door to the corner suite (leading up to the 2 rooms) was not working. Despite requesting the reception staff several times to have it fixed, the problem was not solved. In the end, we gave up and just kept the doors to the two rooms locked (which somewhat defeated the objective of getting a corner suite). Also, were surprised to see the rooms hadn’t been cleaned one day. Found out the rooms are not serviced daily unless one puts up the room service sign on the door. We should have been informed of this at the time of check-in. Other: We had the windows open for ventilation during the night. As a result, our sleep was disturbed all the nights because of noise from outside (saw lots of college students all over Bergen who would be partying late into the night / early morning). Overall: Nice, charming hotel. While we had no major complaints, unlikely we will consider this hotel again because of the above service/small issues.

We arrived late evening and had to wait in the lobby for a good 40 minutes because the key system did not work. I felt bad for the receptionist that became so stressed he was swearing and saying sorry to us multiple times. He offered my man a bottle of water as it was included in the membership but we would have appreciated Mabe a glass of water for me as vell. After getting another employe to help out they got us to the room. Both very helpful and stressed. These things can happen we understand. The room had a view over the harbor and was clearly at the old part of the hotel not like the pictures of the hotel. Very high ceilings, but very dark. Not a lot of lighting in the room. The glasses in the room was dirty with lipstick stains so we had to take another trip down to the front desk. The bed was inviting even tho it was two single beds and not a double witch we expectedly have booked. Plus for robes and slippers. The bathroom was also old and it was very hard to find a livable temperature in the shower. Eigther super warm or freezing. Wee needed to sleep with the window open because of the room was quite warm and not well conditioned. The breakfast was ok, not really what I expected for a clarion hotel but I found options to my likings. The breakfast staff was nice. The best thing about the hotel was the location but all in all we will be choosing one of the other hotels in the city center the next time.

The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.

This is the first time I write a review while still being a guest at the hotel, lets start with the good things. The hotel has an excellent location, nice and newly renovated rooms and friendly staff. Breakfast was fine and had good variety as well. However, the upsetting part is that the bad things exceed the good ones. The hotel has a very loud bar/club on the ground floor and plays loud music even on weekdays until late at night, the loud music can be heard in the room. The bed isn’t comfortable, the one I had was used a lot probably and had an inside curve in the middle. The room service menu says that it’s available until 11 pm. However, if you try calling them after 10 pm nobody answers as the kitchen closes at 10 pm but its not written anywhere. They also charge for getting you tap water!! The reception desk, although they say its a 24hours desk, they wouldn’t pick up the phone if you call them after 10 pm. Once I asked for a fork at 10:15 pm the receptionist had to check if room service team would accept as the kitchen had already closed. And had to call the reception twice to get hold of them. The parking garage is operated by a third party, its very small and has probably spaces for 20-25 cars. So most probably it always full, in my case, the hotel staff asked me to go park my car in another public parking garage and walk back to the hotel. The housekeeping team doesn’t clean the room properly, I had hair in the bathroom and the shower drainage is blocked. I stayed at this hotel for 5 nights, this night is my last and I keep getting disappointed every night. I think the hotel has to offer better services and quality. You even have to greet the receptionist as they would answer by hello rather than “good evening” or “how can we help?” But that’s not important anyways. For the price I paid, I expected much better services from this hotel. I would definitely come back to Bergen, but never to this hotel, and wouldn’t recommend it to anyone. Its not a 5 star hotel according to the global standards. I wouldn’t even give it 3 stars.

The location is very good, the breakfast is superb, and you can eat all kinds of salmon and cheese. Less than one kilometer from all major attractions. The facilities are relatively old, which is equivalent to the level of domestic economic hotels. The front desk is very warm and the Europeans are always friendly. Still very recommended.

The location is very good, the train station can be reached on foot, it is convenient to go shopping in the city center to the main attractions, there is a big supermarket on the basement floor of the mall Galleriet diagonally opposite, everything is complete, the price is cheaper than the surrounding convenience stores, especially the large bottle of mineral water 1.5 Lift price ~ there are 7-11 three One in ten, there are hot foods such as roast chicken ribs and salmon sashimi, much cheaper than the fish market. The hotel breakfast is good, the free luggage self-service is also very convenient, the staff is more enthusiastic, the room is not big.

The location is great, right in the centre of Reykjavík, 5 minutes walk to reach the main attractions. The room was clean and tidy and there was a complimentary breakfast offered which was great.

We stayed for 3 nights at this hotel. Self check-in/out. Min human interaction. Location is not bad. Near the Skyss stop. There's a supermarket across the building. A bit further there's a Rema 1000. The room is small. Two sides of the bed are agaisnt the wall. There are about 80cm space between the bed and each sides of the walls. There is a long table along the wall on one side and a puff. This really crowds the room. Don't bring big luggage here, there is not enough space. No TV. The window cannot be opened. The bathroom is a nice surprise. It is spacious, as big as the bedroom area, with heated floor. The common room is quite spacious, right next to the restaurant. The restaurant downstairs is quite busy. Breakfast is available for extra fee. You can find microwave, fridge, kettle, and paper utensils in the common room. Coffee vending machine is also here. Overall this is a good budget hotel, good value hotel.

The location is average, but the breakfast is excellent for 10 minutes. There are a variety of salmon, freshly baked bread, and even a dessert (sweet). A rare mushroom to eat, different hot drinks are available! Praise Light dinner can, because there is no need to pay extra, don't have great expectations, it is absolutely acceptable! In summary, the price is 10 points high.