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November 1, 2023
The second stop of the Kitakyushu trip in Japan was to the Grand Base Beppu Hotel in Beppu. The hotel is about 700m from Beppu Station, within walking distance.
The hotel is an apartment-type hotel with a full set of kitchen equipment, washing machine, etc. The room is large and has three beds, two large and one small, which can accommodate 5 people. The toiletries are very simple, only towels and toothbrushes.
The most important thing to mention is that this is a hotel with completely self-service check-in and check-out. There is no waiter in sight, and the door is closed. You can only enter through a password, and the self-service check-in window (a video interactive screen ) is located inside. The most critical question is, if I book the hotel on Ctrip, I should be given (received) an access code and check-in registration, and then get a room password after successful registration. However, Ctrip never gave me any password, instructions or prompts (email/text message). It wasn't until I arrived at the door that I realized this was a fully self-service hotel. After carefully reading the instructions in English and Japanese at the door, I found out whether I needed to register and left my contact number. Being rogue, I had no choice but to initiate an international call to contact the hotel (by the way, it would be really annoying if you don’t understand Japanese or English). After entering, I obtained the access code and communicated the check-in method after entering, and obtained the registration code. After waiting for two calls totaling nearly half an hour (costing an additional fee of nearly RMB 30 yuan), I finally completed the check-in of two rooms. If you encounter such a situation, it is entirely Ctrip’s responsibility!
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