Waldorf Astoria Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Waldorf Astoria Cancun
No.11 of Scenic Hotels in Quintana Roo
Carr Federal Libre 307 Cancun-Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, Benito Juarez, Quintana Roo 77580, Mexico
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Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Cancun combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.Show More
We Price Match
Highlights
Sparkling clean
Ideal location
Top local pick
Delicious Breakfast
Lots to doShow More
Amenities
Outdoor swimming pool
Beach Bar
Massage Room
Fitness Room
Car Rental
Bar
Restaurant
Café
All Amenities
Property Description
Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Cancun combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.
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4.5/5
GreatGorgeous property! Amazing staff! 5/5
All 70 Reviews
Surroundings
Airport: Cancún International Airport
(15.0 km)
Landmarks: Jardín del Mar
(560m)
Landmarks: Olympic Pool
(2.7 km)
Landmarks: Unique Day Club @ The Grand
(2.8 km)
Landmarks: Adult Pool At The Grand moon
(2.9 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Mobility Access Two Queen Room with Roll in Shower
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
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4
King Room With Ocean Front View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
7
Riviera Suite-3 Guest Rooms
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
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5
Ocean Front Swim up Master Corner Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
7
Amai Suite-Two Guest Rooms
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
5
Ocean Front Swim up Master
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
4
Oceanfront Room with Two Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
6
Deluxe Ocean Front King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
5
Deluxe King Room-Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
Family Connecting Suite 1 Qn Room-1 Kng Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
6
Deluxe Room 2 Queen Beds-Ocean Front
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
6
King Room with Swim up Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
4
Swim up Pool 2 Queen Bed Guestroom
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
6
Mobility Access King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
8
Ocean Front 2 Bedroom Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Check Availability
King Family Connecting Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
4
Oceanfront King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
5
Ocean Front Master Corner Suite with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Ocean view
Towels
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
70 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.4
- Service4.5
Average for similar properties in Benito Juarez
AI Summary
Hilton Gold impresses with its delicious breakfast, friendly staff, convenient location, clean premises, and luxurious amenities. Guests appreciate the comfortable rooms with stunning ocean views and spacious bathrooms.
Isabelle
May 9, 2023
Gorgeous property! Amazing staff! 5/5
Guest User
January 7, 2024
My experience at the hotel was totally terrible and disappointing, to the point that I bought 2 nights and had to leave the hotel after the first night and with the second night paid for. The treatment of the waiters and staff was totally bad and rude as if you were in an all-inclusive, the food was of very low quality (like an all-inclusive) very far from the price charged. A water leak in the room, a fallen door in the access room to the bathroom that I reported and they never came to repair it, I also asked them to clean it and they never cleaned the room, the yakuzzis' water was dirty, and On top of that, when I left before the second night, the person checking out didn't even ask me the reason why I was leaving the hotel with the second night paid, my experience at the Waldorf Astoria in Cancun was truly regrettable. I do not recommend paying for this hotel, I feel scammed
Original TextTranslation provided by Google
GAAT
December 25, 2023
I visited this place to celebrate my husband's birthday and Christmas holidays.
I requested in advance a congratulatory message for my husband or an event such as a birthday celebration.
However, when I entered the room, there was an unknown name and a wedding congratulatory message.
We paid for the breakfast-included package through a travel agency.
The next day, when we went to eat breakfast, the hotel did not confirm whether breakfast was available or not.
On the first day, I had to wait in the breakfast room for an hour.
And even if breakfast is included, you always have to pay a tip of $40.
Wide sunbeds with ocean access can also be used at an additional cost.
Even though Hilton is a top brand,
Services provided may require additional costs or
I don't think it's worth the price.
The location is also isolated next to the Hilton Hotel.
You should only use this restaurant
You'll need to take a round-trip taxi, which costs around $150.
Still, the room condition and cleaning, and the quality of the restaurant, even the kids menu, were excellent.
If you go to Cancun again or if an acquaintance of yours is going,,
I would like to recommend Gara as an all-inclusive hotel.
Original TextTranslation provided by Google
Guest User
January 8, 2024
This is a luxurious and private hotel. Highly recommended for those who want to enjoy a quiet staycation and relax. It feels like a lot of care was put into each and every object, starting from the marble floor. But as you know... food and drinks in the hotel are quite expensive. However, the quality of the free activities is much better than that of the Hilton right next door, so we recommend taking full advantage of the activities. In particular, yoga outdoors while watching the sunrise at 7 a.m. remains one of my best memories! Plus, the spa facilities and massages are of the highest quality, so I recommend you try them. There is a separate space and pool that only spa users can use, and it is really beautiful....
Original TextTranslation provided by Google
kimberlytong
May 31, 2023
The hotel is very new, it just opened last year, and there are not many guests, which just meets our need for quietness. The location is not in the traditional hotel area, it is a bit to the south of the hotel area, relatively more private and quieter, but not far from the airport. Every corner of the hotel reveals the texture, the room is very spacious, the decoration is relatively modern, and it looks very comfortable. The bathroom is spacious and there is a tub on the balcony. The beach is okay, not the whitest and most delicate one. The restaurants in the hotel are delicious 😋 the seafood is fresh, and the brunch is also delicious.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Beach Bar
Massage Room
Fitness Room
Car Rental
Bar
Restaurant
Café
Taxi booking service
Meeting Room
Multi-Function Room
Business Center
Children's Pool
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Parking
Transportation
Taxi booking service
Car Rental
Business Services
Meeting Room
Business Center
Multi-Function Room
Front Desk Services
Luggage Storage
Concierge Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Spanish
Food & Drink
Café
Bar
Room Service
Lobby Bar
Snack Bar
Kiosk/ Convenience Store
Alcohol-Free Rooms (On Request)
Halal meals provided
Public Areas
ATM
Elevator
Garden
Health & Wellness
Fitness Room
Massage Room
Body Care
Yoga Session
Full-Service Spa
Activities
Public Beach
Beach Umbrella
Beach Towel
Beach Bar
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Facilities for Children
Children's Meals Available
Children's Pool
Accessibility
Handrails in Stairways
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,500 (approx. SGD 100.10) per room per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2022
- Number of Rooms: 231
Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Cancun combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.