With a stay at Akuazul Resorts Adults Only in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Ventura Park Cancun and Delfines Beach. This beach hotel is 7 mi (11.2 km) from La Isla Shopping Mall and 9.6 mi (15.4 km) from Moon Palace Golf Club.
Spend the day on the private beach or dip into one of the 3 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at one of the hotel's 2 restaurants. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 60 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and slippers.
The airport shuttle runs steadily during the day, but you need to phone the hotel which means you need to be able to make a Mexican phone call or use their snapchat app. to access pick up. It would help if they answered the phone. Be prepared to wait. The shuttle arrives at the hotel at a predictable time and no preparation is made for it. The desk is simply swamped. English is limited to basic questions concerning check in. Our key quit working after we went to the pool which meant waiting for a long line up to register then trying to explain that it didn't work. After some discussion, Ben, a very helpful employee who spoke English, helped us contact maintenance. And the process started all over again. After three tries, standing in our bathing suits, we got someone to check the door lock. The battery was dead. When it was fixed, all was well, but it took a difficult hour to get done. The room was pretty good, the pool is nice, the restaurant buffet well worth while as is the free breakfast. Restaurant meals are expensive by Mexican standards. If nothing goes wrong and you're good with Mexican phone calls, this is decent place to stay.
Our room was very comfortable. You have everything you'll need during your stay. The kitchen was useful to us since the room service is a little expensive. The airport shuttle was right on time.
When you stay at Sensaciones Motel Boutique - Adults Only in Puerto Morelos, you'll be near the airport, a 4-minute drive from Xoximilco and 6 minutes from Moon Palace Golf Club. This motel is 11.8 mi (19 km) from Delfines Beach and 15.4 mi (24.8 km) from La Isla Shopping Mall.
This motel offers designated smoking areas.
Take advantage of the motel's 24-hour room service.
The front desk is staffed during limited hours. Free self parking is available onsite.
Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.
This is a luxurious and private hotel. Highly recommended for those who want to enjoy a quiet staycation and relax. It feels like a lot of care was put into each and every object, starting from the marble floor. But as you know... food and drinks in the hotel are quite expensive. However, the quality of the free activities is much better than that of the Hilton right next door, so we recommend taking full advantage of the activities. In particular, yoga outdoors while watching the sunrise at 7 a.m. remains one of my best memories! Plus, the spa facilities and massages are of the highest quality, so I recommend you try them. There is a separate space and pool that only spa users can use, and it is really beautiful....
When you stay at El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive in Puerto Morelos, you'll be on the beach, a 3-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This all-inclusive property is 10.5 mi (16.9 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The property also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
I enjoyed this hostel a lot! It had a nice vibe and the people were very accommodating! It was also colorful and I liked the people and the common areas. The hostel was chill but fun at the same time!
When you stay at Ocean Coral & Turquesa All Inclusive in Puerto Morelos, you'll be on the beach, a 2-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This beach property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Blue Moon, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 511 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be a 3-minute drive from Moon Palace Golf Club and 6 minutes from Xoximilco. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Set on 100 acres of secluded Mayan coastline, Waldorf Astoria Cancun combines rich Mexican heritage with refined sophistication. Exquisite experiences and unmatched service awaits. Enjoy our signature Waldorf Astoria Spa, six unique restaurants and bars, exclusive resort amenities, and access to over 55,000 sq. ft of event space.
Located in Cancun, AVA Resort - The Newest All OceanFront - All Inclusive is within a 15-minute drive of Riviera Cancun Golf Resort and Delfines Beach. This all-inclusive resort is 7.9 mi (12.8 km) from Moon Palace Golf Club and 9.1 mi (14.7 km) from La Isla Shopping Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and outdoor tennis courts. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the resort's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 4 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 1622 air-conditioned rooms featuring outdoor private spa tubs and LED televisions. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free international calls.
Located in Puerto Morelos, Oom Bubble Boutique Riviera Cancun - Adults Only is in a rural location, within a 5-minute drive of Cenote Siete Bocas and Puerto Morelos Adventure. This hotel is 2.7 mi (4.3 km) from El Rey Polo Country Club and 3 mi (4.7 km) from Extreme Adventure Cancun.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
At Oom Bubble Boutique Riviera Cancun - Adults Only, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 8 individually furnished guestrooms, featuring private pools. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.
With a stay at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This all-inclusive hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 355 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and hair dryers.
A sophisticated adults only Riviera Cancun getaway
Combining the best of all-inclusive resorts in Riviera Cancun with the sophistication of an adults only haven Hideaway at Royalton Riviera Cancun is an All-In Luxury oasis for discerning travelers. Guests can expect elevated privacy an enhanced level of service and complimentary extras like afternoon hors doeuvres and sunset toasts. Plus guests will enjoy private beach areas an adults only pool and beach in-room amenities like aromatherapy and pillow menus.
When you stay at Ocean Coral & Turquesa All Inclusive in Puerto Morelos, you'll be on the beach, a 2-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This beach property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Blue Moon, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 511 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.
When you stay at El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive in Puerto Morelos, you'll be on the beach, a 3-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This all-inclusive property is 10.5 mi (16.9 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The property also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get rested and ready for anything at the Comfort Inn Cancun Aeropuerto hotel in Cancun, MX near the Cancun International Airport. We are also near Puerto Morelos, Playa del Carmen and Plaza de Toros. Prepare for a successful day ahead with amenities like free breakfast, free high-speed wireless Internet, free weekday newspapers, a business center and copy, print and fax machines. All spacious guest rooms and suites have TVs, coffee makers, desks, irons, ironing boards and more. Behind every great day is a great night at our Comfort Inn Cancun Aeropuerto hotel. Book now. Children 12 and under stay free. 24 hours prior notice will be needed to schedule transportation. Shuttle service is available, please contact the hotel for more details.
Experience an abundance of unparalleled facilities and features at Sensira Resort & Spa Riviera Maya. Guests can avail parking facilities at the resort.During chilly days and evenings, the resort provides an in-house fireplace to ensure your warmth. Kindly note that smoking is prohibited in the resort to ensure fresher air for all visitors. Begin your day with a scrumptious on-site breakfast available each morning at Sensira Resort & Spa Riviera Maya.
Visit paradise at The Westin Resort & Spa, Cancun. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our Cancun beach resort offers the perfect destination for business trips and vacations in Mexico. Just six miles from CUN Airport, our Cancun Quintana Roo resort is a short ride to area attractions and water activities. Unwind at one of our sparkling pools or on the white-sand beaches then schedule a relaxing beauty treatment at The Heavenly Spa. Find adventure with a snorkeling trip to the coral reef, a ride on the Flowrider® surf experience or other activities. Savor delicious cuisine and libations at our on-site restaurants and bars. If you're in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services and event spaces. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun property does not charge resort or per-person fees.
Located in Cancun, Hive Cancun is within a 15-minute drive of María Desatadora de Nudos Sanctuary and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from Ultramar Ferry Puerto Juárez and 8.7 mi (14 km) from Playa Tortugas.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 61 air-conditioned rooms featuring kitchenettes. Your memory foam bed comes with premium bedding. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Located in Puerto Morelos, Oom Bubble Boutique Riviera Cancun - Adults Only is in a rural location, within a 5-minute drive of Cenote Siete Bocas and Puerto Morelos Adventure. This hotel is 2.7 mi (4.3 km) from El Rey Polo Country Club and 3 mi (4.7 km) from Extreme Adventure Cancun.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
At Oom Bubble Boutique Riviera Cancun - Adults Only, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 8 individually furnished guestrooms, featuring private pools. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided daily.
With a stay at Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This all-inclusive hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 355 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and hair dryers.
A sophisticated adults only Riviera Cancun getaway
Combining the best of all-inclusive resorts in Riviera Cancun with the sophistication of an adults only haven Hideaway at Royalton Riviera Cancun is an All-In Luxury oasis for discerning travelers. Guests can expect elevated privacy an enhanced level of service and complimentary extras like afternoon hors doeuvres and sunset toasts. Plus guests will enjoy private beach areas an adults only pool and beach in-room amenities like aromatherapy and pillow menus.
When you stay at El Beso Adults Only at Ocean Coral & Turquesa - All Inclusive in Puerto Morelos, you'll be on the beach, a 3-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This all-inclusive property is 10.5 mi (16.9 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Maroma Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this property include complimentary wireless internet access, concierge services, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The property also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
When you stay at Ocean Coral & Turquesa All Inclusive in Puerto Morelos, you'll be on the beach, a 2-minute drive from Puerto Morelos Beach and 9 minutes from Puerto Morelos Town Square. This beach property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Blue Moon, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 511 guestrooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.
Show More
4.0/5
Very Good100 review
Price per night from: NZD 269
Benito Juarez hotels near tourist attractions
Select from our curated hotels in Benito Juarez and enhance your visit with convenient access to nearby attractions.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.4/5
Excellent
GGuest UserFrom first glance the place looks nice and the rooms had very large incredibly comfortable bed, this is where the positive feedback ends unfortunately. Let me begin with the towels. After coming out of the shower I opened up what appeared to be a clean folded towel and low a behold a large brown skid mark or blood stain the size of an average sized forearm was on it. I complained at reception and asked for a new towel but nobody apologised or offered to take away the old towel from our room which seemed a bit odd. Secondly I was over charged on a taxi ride to town and discovered this after paying the driver cash and noticing the driver enter the hotel to hand over commission to the receptionist after they both thought I left in the lift to my room. After I got into the lift I immediately forgot to ask the receptionist for a plate and fork and witnessed this very popular “tourist taxi hustle” which I’ve had enough of duration my stay in Mexico. Secondly the hotel food was on the same par as economy class on board food 15 years ago. The rooms don’t have robes or slippers either and the floors are made of wood so the comfort level lacks a little bit for the price. The flies and mosquitoes were throughout the entire hotel and this began to be very annoying especially when trying to relax in any location throughout the hotel. The cleanliness of the place is below average and this is the finally key point for us. Luckily we only stayed for 2 nights due to Kiwi.com not paying Swiss International and we missed our flights. I high recommend not staying here especially if you’re a couple wanting a relaxing escape. It fitted the purpose for 2 nights only! I highly recommend anyone to go stay in Cozumel and hire an AirBnB. We stayed for 5 months and it’s worth every min. We still love Mexico.
TTheJinzaLifeGreat pool area with jacuzzi and the breakfast was good. Room was clean and airport shuttle service was efficient. Front desk was very helpful. Would definitely stay again for a long layover.
GGuest UserEvery time I look back on my holi, I think of the hotel and how much I enjoyed staying here, & that I’m so glad we did as at first we weren’t sure as it’s not adults only. I remember the lovely scent when you walk in, cleanliness 10/10, interior is goals, my favourite was lunch time as there’s different food trucks from tacos, burger & chips, ceviche… Some days in the lobby they’ll also put out selection of biscuits/sweet treats to have with a hot drink. The breakfast buffet also amazing!!! I miss having their freshly cooked omelettes & the hashbrowns. They even have an ice cream bar. Quite honestly just enjoyed myself eating. We stumbled across a show once in the hotel as were waiting for a dinner table, took us by surprise as it was so good the entertainers.
GGuest UserBe aware of this scam. Compare picture they posted on the official website and what we had ( pictures are added ). This is not at all what you would expect .Super dirty place with dim light in the room.. scary .. On the top of this they charge you more for the airport shuttle as it was discussed . I saved our conversation about the fee, agreed to it. The taxi came and charged us different price , after that hotel doesn’t respond.. I hope trip.com will take care of refund as they really good at customer support.
GGuest UserThe airport shuttle runs steadily during the day, but you need to phone the hotel which means you need to be able to make a Mexican phone call or use their snapchat app. to access pick up. It would help if they answered the phone. Be prepared to wait. The shuttle arrives at the hotel at a predictable time and no preparation is made for it. The desk is simply swamped. English is limited to basic questions concerning check in. Our key quit working after we went to the pool which meant waiting for a long line up to register then trying to explain that it didn't work. After some discussion, Ben, a very helpful employee who spoke English, helped us contact maintenance. And the process started all over again. After three tries, standing in our bathing suits, we got someone to check the door lock. The battery was dead. When it was fixed, all was well, but it took a difficult hour to get done. The room was pretty good, the pool is nice, the restaurant buffet well worth while as is the free breakfast. Restaurant meals are expensive by Mexican standards. If nothing goes wrong and you're good with Mexican phone calls, this is decent place to stay.