Dreams Riviera Cancun Resort & Spa
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All properties in Benito Juarez
Dreams Riviera Cancun Resort & Spa
No. 8 of Premium Hotels in Benito Juarez
Carretera Federal Chetumal-Cancun, Supermanzana Km. 307, Benito Juarez, Quintana Roo 77580, Mexico
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Highlights
Great views
Ideal location
Lots to do
Free parking
Excellent serviceAmenities
Golf Course
Beach Volleyball
Snorkeling
Sauna
Spa
Fitness Room
ParkingFree
Nightclub
All amenities
Property Description
When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.
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8.3/10
Excellent hotel for couples and families
All 102 reviews
Surroundings
Airport: Cancun International Airport
(23.3 km)
Airport: Cozumel International Airport
(71.7 km)
Landmarks: Now Sapphire Water Slides~
(710m)
Landmarks: Ocean Coral & Turquesa - Show Time
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Preferred Club Twin Room with Ocean View and Pool Front
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Premium Deluxe King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Preferred Club Tropical View Double
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Preferred Club King Room with Plunge Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Premium Deluxe Twin Room with Garden and Tropical View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Preferred Club Ocean Front Honeymoon Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Premium Deluxe King Room with Garden and Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Preferred Club Ocean Front Governor Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Preferred Club Ocean View & Pool Front King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Preferred Club Ocean View King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Premium Deluxe Twin Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Family Suite Premium
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Premium Deluxe King Room with Plunge Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Preferred Club Twin Room with Plunge Pool
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Family Suite Preferred
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Preferred Club Ocean Front Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Preferred Club Ocean Front Master Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Preferred Club Twin Room with Ocean View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Premium Deluxe Twin Room with Plunge Pool
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
8.3/10
Very Good
102 reviews
- Cleanliness8.3
- Amenities8.2
- Location8.3
- Service8.4
Average for similar properties in Benito Juarez

Review summary
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Cleanliness: Cleanliness is a commonly noted advantage, with guests often mentioning the well-maintained rooms and public areas. The hotel environment is described as tidy and pleasant, creating a welcoming atmosphere for visitors.(based on 1 review)
M30956****
March 7, 2025
房間温控不能調風扇,衹能調温度,開着吹着頭疼,關了太熱。浴缸陳舊,肉眼可見的臟。試了兩個餐廳+客房送餐,全部都很難吃。海鮮特別鹹,魚不新鮮,薯條軟的往外滲油。泳池+沙灘上午10點開始蹦迪音樂。。。避雷
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Guest User
August 25, 2023
Ottimo albergo per vacanza in coppia e famiglia
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Kellee
August 29, 2025
Was on the 5th floor and the only elevator was out of service for 2 days. Climbing the stairs in the heat and humidity was difficult. Staff and amenities was very good.
flor
August 28, 2025
The hotel is very family friendly. The pool with the bar needs to be updated. I really didn't like that the noises in the rooms are so clear in the morning. Like the rooms would get cleaned like at 7 am and would wake me up. Some people would leave the trays in the hallways after room service and the raccoons would make a lot of noise. I also suggest they should have more taco days by the pool. And more authentic Mexican food. I had a group of 37 people and we had some issues at the beginning of the trip, but the manager spoke to me and tried to accommodate us as best as possible. There are some really nice employees, like Cisneros was amazing, Emanuel was also great, and Jaime Gonzalez great. Most bartenders were very good, but some of the host at the restaurants not so great. Overall, we had a great time.
Cindy
August 27, 2025
Well main complaint was lack of elevators on our wing close to beachfront. They had covered access to elevator with fake greenery plants and they put us on fifth floor. We’re older and can’t handle five levels of stairs. The next day they moved us to another oceanfront building and same thing covered up elevators but we were on second floor which we could manage. Food was average to not so good. I didn’t find staff real friendly. But the infinity pool was lovely and the drinks were good. We still had a pretty nice time. Lots of weddings going in with fireworks around 11pm. Probably wouldn’t go again.
David
August 28, 2025
Excellent Choice on Riviera Maya
Excellent all-inclusive resort on Riviera Maya. Short ride from CUN airport to fully gated resort. We were upgraded to "club level" as a perk. Large but not gigantic, well maintained with three large pools (children, mixed, and adult). Private beach suffers a little from kelp but pools make up for it. Very friendly and attentive staff. Plenty of food and drink. Breakfast was primarily via buffet, dinner at choice of small-ish al la carte restaurants. Definitely more relaxing than big resorts in Cancun Hotel Zone.
Tony
August 27, 2025
Check in process was long Arrives in our room and the lock didn’t work, went down and had the keys reprogrammed only to return to the assigned room and they didn’t work. Went back down to the preferred club they called maintenance to repair the lock. Lock was unrepairable so they changed our room. Once in the new room the shower flooded and I he entire front of the room had water in it. Had to call maintenance again. After 2 hours they didn’t come and had to be called again. The food quality was poor, flavorless and cold most meals unless you had eggs made to order. Pools were HOT and not refreshing. No shade to cover any of them, only one preferred bar with top quality alcohol but was a distance from the pool to get to. This resort was like a cruise on the ground
Jacqueline
August 24, 2025
I must say my family of five truly enjoyed dreams. There is so much do and the resort is well kept and beautiful. The staff is top tier and I was very impressed to see all the staff spoke English. I am going to make this trip every 2 years time right before the kids go back to school. Thank you to all of the staff for having us and treating us like family.
Services & Amenities
Most popular amenities
Golf Course
Off-site
Beach Volleyball
Snorkeling
Sauna
Spa
Additional charge
Fitness Room
Parking
Free
Nightclub
Billiards Room
Station Pick-Up Service
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Water Slide
Kids' Club
Babysitting Services
Additional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals
Free
Spa
Fitness Room
Meeting Room
Kids' Club
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Valet Parking
Free
Transportation
Station Pick-Up Service
Bicycle Rentals
Free
Front desk services
24-Hour Front Desk
Concierge Service
Front Desk Safe
Luggage Storage
Languages spoken
English
Spanish
Dutch
French
Italian
Portuguese
Food & drink
Lobby Bar
Snack Bar
Kiosk/ Convenience Store
Health & wellness
Spa
Additional charge
Sauna
Billiards Room
Kayaking
Parasailing
Sailing
Beach Volleyball
Golf Course
Off-site
Snorkeling
Yoga Session
Hairdressing and Beauty Center
Fitness Room
Activities
Beach Towel
Water Slide
Eco Tours
Off-site
Beach Umbrella
Nightclub
Public areas
Gift Shop
Garden
Smoking Area
ATM
Elevator
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Facilities for children
Babysitting Services
Additional charge
Kids' Club
Children's Pool
Business services
Multi-Function Room
Meeting Room
Additional charge
Business Center
Wedding Service
Accessibility
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2009
- Number of Rooms: 486
Phone:+52-998-8729200
Email:info.drerc@dreamsresorts.com
When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 8342 square feet (775 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa?
Check-in at Dreams Riviera Cancun Resort & Spa is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Dreams Riviera Cancun Resort & Spa?
Are pets allowed at Dreams Riviera Cancun Resort & Spa?
No, pets are not allowed at Dreams Riviera Cancun Resort & Spa.Are pets allowed at Dreams Riviera Cancun Resort & Spa?
Does Dreams Riviera Cancun Resort & Spa provide breakfast?
No, Dreams Riviera Cancun Resort & Spa does not include breakfast. You can find nearby restaurants and cafés that serve breakfast. Does Dreams Riviera Cancun Resort & Spa provide breakfast?
How much does it cost to stay at Dreams Riviera Cancun Resort & Spa?
Prices at Dreams Riviera Cancun Resort & Spa may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Dreams Riviera Cancun Resort & Spa?
Which airport is closest to Dreams Riviera Cancun Resort & Spa?
The nearest airport is Cancun International Airport, just about 22 mins from hotel by car (23.3 km) away.Which airport is closest to Dreams Riviera Cancun Resort & Spa?
What is the cancellation policy for Dreams Riviera Cancun Resort & Spa?
The cancellation policy for Dreams Riviera Cancun Resort & Spa depends on the room type and booking terms.What is the cancellation policy for Dreams Riviera Cancun Resort & Spa?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 23.34KM |
| Average Price From | NZD962 |
| Hotel Star Rating | 5 |












