Popular Belfast 4-star Hotels

The hotel will not stand in the customer's point of view to consider the problem, two months in advance of the room want to cancel, the hotel does not agree, will never live in the future. Breakfast is mediocre, little variety and bad. What's more, the housekeeper swiped her card into my room before I checked out. It was terrifying. I'm still in bed!

Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.

Arrived in a taxi from the airport and Checked in around 3pm. The reception staff were very alert to guest arriving from the front door. Jennifer at reception checked me in very efficiently, advised me of the breakfast times and asked if I would like to book a slot. Shortly afterwards gave me an information sheet and I was off to my room. The Room I was in was the standard king with city view. The room was bigger than expected. It had everything you need. A king bed, a large tv, enough space to put my belongings, a spacious 3 piece toilet with amenities and floor to ceiling windows which had view as far as the hills beyond. We had dinner that night at the hotel restaurant called Novelli at city quays. A separate review is on their trip advisor page. That night we ended up in the bar after going out exploring. I decided to have some gin and asked what they recommended. One of the nice bartender advised the short cross gin which I never tried and is now becoming one of my favourites. Am sorry I never caught your name. But Paul who was also working that night rang it through the till should know who you are. Paul was great too, he was kept very busy that night. Everyone was great. Special mention to Mary who remembered what I drank when I asked for another. Morning came and so did breakfast. There was a large variety of hot and cold food. From sausages, bacon and eggs, to toast, cheese and ham. Also plenty of tea, coffee and juices to choose from. Next time I come back I will make sure I book an upgraded room with a view of the river. Overall a fantastic night that couldn’t be faulted. Well recommend.

The Europa in my opinion has got quite tired and is in bed of a revamp of the Bedrooms … especially the executive rooms .. also the cleaning of the rooms is hit & miss .. pull out the beds and there is old debris .. no sanitary disposable bags in bathrooms - the complimentary tea/coffee tray is an absolute disgrace and so basic that I don’t know why they bother .. the complimentary water is room temperature and no fridges in rooms .. I have no idea why they have the star rating it has ..the standard is not what would be expected of such a hotel Which I feel is basking in the glow of years gone by .. and the prices are overly inflated… Come on Hastings you can do much better than this??

Been staying in Hilton in Belfast for couple days, I really liked hotel, lovely staff, nice food , nice rooms, the only thing I really didn’t liked, how rooms is being cleaned during your stay, if you can even say they are clean because seems that staff only empty bins and change towels and that’s it, during 4 days nothing else was cleaned, dusts wasn’t cleaned, bathroom wasn’t washed even thought it was dirty , toothpaste in sink and hairs on the floor, shower glass dirty, bathroom dirty , staff that supposed to clean it but just left it like that, didn’t even hoovered bathroom floors. I never been in hotel with such a bad housekeeping. This is really a shame because everything else about hotel I really loved.

Opposite the bus station, the city center, convenient transportation. The equivalent of the level of the business hotel hotel in the domestic hotel group, the breakfast is a standard English breakfast is very suitable for my taste.

Excellent service from.the staff. Room is large, modern, well furnished, absolutely brilliant. Bathroom is great too. Only negative is the pool area, too busy, the shower there is freezing cold and the pool water is also quite cold to be enjoyed. Both saunas were always full during my visits.

The room I stayed in was a business-style suite facing the main road. It was big and comfortable with a nice bathroom and tea/coffee facilities. There is free, covered parking at the back which was useful. The windows opened which was good as it was dry and hot in the room. I could not get the TV to work other than BBC World although eventually I managed to tweak the box and get it to work. The room furnishing was incredibly dark (wallpaper, curtains and light covers were all in dark material). I had to ask the reception to replace a broken bulb in one of the ceiling lights and the bedsit lights were so dark it was impossible to read by them. The cleaning of the room was a bit hit or miss and there were cigarette butts permanently stuck out of the external butt holder right by the front door. The housekeeper did pop by and apologise. The staff at reception were helpful and pleasant and when prompted sorted out the necessary issues.

The hotel is beautiful, with a sense of history, Titanic theme, service is not bad. It is suitable for taking pictures, even checkin male waiters, wearing a lot of Jack. There are many photos of the year in the building, and the manuscripts are very traversing, suitable for Titanic movies and history lovers! Recommend not far from the dot coffee, you can feel socialism when you enterprising, you must pay, and add color to the Chinese. The disadvantage is: because of the historical building, the bath water is small, the room is not big.

A three-day stay here fully made my trip memorable. The hotel and staff more than fulfilled my expectations. From the helpful, warm welcome to the wonderfully spacious room (I’ve never had this without paying a premium for a larger room in a chain hotel) to the open and friendly restaurant staff and cleaning staff… nothing was missing! The quiet room I requested was granted (can’t control the noise guests make unfortunately.) Walking around the area near the hotel has so much to offer without venturing much further. It reminded me of why I so like this part of the world.