Due to a reason unknown, hotel got my reservation (already prepaid) then recharged me upon online check-in, which they then only refunded upon physical check-in, when they should have ab initio. Like the time I stayed before, room was freezing, and only redeemed by a blow heater all night. Phone only worked if put on speaker. Breakfast was dull. Juices -apple or orange- clearly came from cartons, and heavily sweetened. Room was a very long walk from elevator. Stay was redeemed by exceptional service of the reception Front Desk, which was 5 stars.