Hot spring Hotels in Beijing

We loved the facilities here! We booked a 3 night staycation for our family (2 year old and 3 month old). The staff was helpful and friendly and our 2 yo played and played and played. We loved it. No need to really leave the hotel except to eat across the street. We will likely go back in the future and explore more of the surrounding area once the kids a bit bigger.

WTown was above what we expected. Hotel room faced the great wall and the view at night was heavenly when the Simatai Great Wall was lit up. The manager Celine went beyond her call of duty and provided my family with impeccable service and even reserved a table for my family during the christmas dinner event. Her excellent service attitude made our stay felt like home.

Amazing place to enjoy your weekend with family. Hot springs , sauna, restaurants are awesome. Great service, workers are polite , rooms are neat and comfortable. Especially , the kid's playground is just awesome. My daughter enjoyed the place, the two ladies looked after her half day fully , they were polite, they even gave her to drink water on time and made her a good company to play with. They even gave her toys a s a gift. I wanted say huge thanks to them, they deserve the best review! Our assigned manager James, was very nice, friendly and professional. The lady called Daisy if i am not mistaken, gave us extra water and a small gift for my daughter. Overall, it is a must go place, and we are still recommending our friends to visit. We will definitely go back!

Though the surrounding area of the hotel is under construction, it was still a pretty convenient area to stay in. It is in close proximity to the malls, restaurants, and hangout spots. The staff knew enough English to help with some requests. They were very prompt and always available to assist.

Thanks to William for the butler service, which is warm and attentive, making you feel at home. Thanks to Nancy, the guest relations manager, for taking care of us, and Dennis, the concierge, for his service. We will come back often!

This is my second stay in the past two months. There are many places to choose from for my children, and they want to go to Xishan Hot Spring! The twin room I booked has a lot of space, with two 1.5-meter beds and a sofa bed. It's no problem for a family with two children. The housekeeper Yan Qinqin is very good and can help me with my needs very quickly. Restaurant meals The products are rich and the hot spring water is very clean. We went to the hot spring after dinner and it was also very clean! Compared to January, there are new mini kitchens, craft rooms, and special areas for candy parties. Every staff member I met is very nice and really enthusiastic about the guests. If there is a little difficulty, the staff just need to look at it. Come over and help when you arrive. There are many interesting activities during the Spring Festival, which are very good. I will come again next time!

We had an amazing staycation at this hotspring resort. I was very impressed with the customer service we recieved. Everyone was incredibly kind and went out of their way to help. The staff has clearly had 5 star training. I would like to make particular note of Mr. Lee at the front desk. Upon check-in, he served us and acknowledged that not all the staff spoke English and that we should contact him directly over Wechat if we needed anything. On several occassions I contacted him and he was prompt and curtious. He was a great ambassador for the hotel. For example, room service forgot chicken on on salad, and he promptly pologized and arranged for two new compelmentary salads to be sent (i believe this was an oversight as the hotel was very busy with a special chiristmas dinner that night). It is common in Beijing for hotel staff not to speak English, however we did found several memebers of staff that did. For example. when we went to the dining hall, they sent an English speaker over to help us. Further, the dining hall manager checked in with us and personally cleared plates away. Buffet breakfast was above average with western and chinese food. Also, when ordering room service, though they did not speak English, they sent someone to our room with a menu so that we could point to the items we wanted. Overall, the hotel is new and to Western standards of cleanliness and quality. Beds and pillows were comfortable. We were with my 2 month old baby and my 85 year old father, all generations enjoyed our time. The hot springs were very clean (not always the case in China) and they were alongside swimming pools with kids climbing apparatice and water ball pit. It was also nice that there were complementary refreshments (snacks and drinks) at the hot springs. In the winter air, the outdoor hotsprings were great. Finally., though it wasnt a huge attraction, its nice to see the lammas, chicken and horses. Overall, I could not recommend this place more. I will defintely stay again.

I went for a small mini-break to escape the hustle of Beijing. I have been here before with friends. With friends and some wine this place is great. On your own it is great too... but only if you love the Hot Springs. I do. The hotel would be pointless if you don't like Hot Springs / Swimming. My only disappointment was that, because it was mid-week, the breakfast range was tiny compared to when I came with friends on the weekend. Both the hotel and Hot Spring were much cheaper... so that was good... but I felt that they over-simplified the breakfast buffet. Somethings they had before (like jams and preserves) are sealed and have long sell-by dates... so why not put them out? Likewise, why offer only one juice... can't you offer a range but put them in smaller containers if you are worried about waste? The Hot Springs are the clear highlight. I highly recommend going after dark. Tickets seem valid for 24 hours, so I went for a few hours daytime, then back to the room, then again after dark. At night it was so peaceful.

The room is very spacious and grand, the hardware facilities and services are five-star. The house is very quiet, parking is convenient both above and below ground, and there is super charging. Opposite is the Expo Park, which is much run down than before, but still worth a visit. The children had an impromptu performance on the big stage by the lake to themselves. We also gave you a hot spring ticket. The hot spring was relatively ordinary. I thought it would be an open-air hot spring with mountain views. There is no need to try the coffee in the lobby and breakfast. It is recommended to equip illy's capsule coffee machine, which is standard in some hotels. All in all, the price is great value and my family is very satisfied.

This time, the experience has plummeted during the holidays. Every time I went there, the room was prepared in advance, and the room was decorated with children's equipment and upgraded. It’s understandable not to give these during the holidays. Let’s talk about the situation this time. I took the elderly and children and booked two rooms. We went to the hotel at around 12 noon to wait for the rooms to be packed, one at 2:30 and the other at around 4:00. While waiting, the children participated in activities and signed up for the 160 afternoon care activities. The elderly could only sit in the lobby and wait. After dinner, we went to soak in the hot springs at 7 o'clock. The open-air journey from the hotel to the hot springs was not very friendly on a winter night. In addition, the lights in the hot springs were too dark at night, so it was easy to get empty in the pool. The breakfast is indeed of limited quality, and the previous buffet dinner was not highly rated. The summary is, don’t catch up on holidays. Overall, 5 points, and only 3 points for holidays.