Hotels in Beijing with Swimming Pools

Excellent English speaking staff adds a lot of value to a 5 star hotel in China. The Concierge Manager Jason Zhang and his team Mr Young Yang, The Guest Managers, Mr Terry Mr Koh, front liners, Rebecca, Evelyn and of course the 2 bell boys too. Mr Jason who is English speaking has gone the extra mile to help give us invaluable advice for our private local tours. Thus, Legendale Hotel Beijing is one of the best 5 star hotel that we have stayed in China.

The hotel's only good trait is that it's close to the forbidden city and Wangfuijing shopping district. We were checked into a totally different room than we booked. It was like getting cat fished by a hotel. The hotel is quite stingy with its amenities. Asked for bottled water at the reception, they said they're only selling. I asked them if I could get some free bottled water, but was told they'll send it to my room. I wasn't going back to my room for the bottled water to come as I was leaving. My friend asked for water from her room, they didn't agree to send some right away, but instead continued to ask if there wasn't any in her room. We were mostly unsatisfied with our stay as the room did not match at all with the pictures on the Trip app. The breakfast buffet wasn't that good, it didn't live up to its expensive cost. And the concierge basically scammed us of RMB 183 for a taxi ride to the airport from the hotel, we could see that it only amounted to RMB 65-70 to the airport from the cab's meter. It was also my friend's birthday, so I asked if the hotel offers any complimentary cakes and asked them to bring it at 6pm. They said okay, but nothing arrived at 6pm. So I called them again and they transferred me to 4 different people until someone finally understood basic English and told me that I should've asked for the cake earlier, which I did right after we checked in. The hotel's staff does not do well with communicating internally. Somehow I expected good service as it was a Novotel hotel, but was left highly disappointed.

The room is the same as shown in the picture, with complete facilities and cleanliness. I forgot to take a shirt with me when I left the store. When I remembered it a few days later, I contacted Ctrip and the hotel. Express delivery to my address, thank you very much 🙏Thank you!

Surprisingly, this very affordable hotel can complete my trip. With very affordable price, this hotel has such a high price to value ratio. Its location is golden, right in the center of cbd. It has a very complet gym and big indoor swimminh pool. Another plus of this hotel is its club rooms. They are located in higher floor so that they will have greater view compare to the other. The club rooms also allow me to check out at 4 PM (as long as condition permitted) I can not give it 5 score because many of its employees can not speak chinese. Only a few in front office can speal basic english. This hotel really need to step up its game since i saw many international visitors during my stay. This hotel also need to educate its laundry man. He need to know the politeness standard when he want to access international visitor room. I know he means well but the way he behave make me feel uncomfortable becaise i feel he is very weird.

Perfect location (5 minutes walk to JianGuoMen subway station). Very friendly and helpful staffs. The Concierge here is the best in China. They provided very good recommendations on everything and went out of their way to ensure that our needs were met. Room is very clean, spacious, and well designed. Highly recommended! I will definitely go back to stay again.

Amazing! I am extremely happy with this hotel, and it has been the best so far. We will be back to stay again very soon. A++++ Very clean, amazing customer service and friendly helpful staff.

It was amazing as always. I stay here often and I always enjoy my stay. The breakfast was actually better than usual, however the sausages were undercooked so that was disappointing. They were pink. When I arrived the floor of my room was sticky for some reason and my socks kept sticking to the floor. I think they need to mop better. Other than that everything was perfect.

We loved the facilities here! We booked a 3 night staycation for our family (2 year old and 3 month old). The staff was helpful and friendly and our 2 yo played and played and played. We loved it. No need to really leave the hotel except to eat across the street. We will likely go back in the future and explore more of the surrounding area once the kids a bit bigger.

Everything was good and up to expectations except there was a construction at the lake in the winter and the lake was drained and all muddy. And the hotel said they upgraded me for a lake view. I would thot they should be more aware of what was going on…..

I had a nice stay at NUO Hotel, the room was clean and comfortable. The hotel itself is really well decorated. Breakfast was delicious. The room was quite warm despite having the AC at the lowest setting, other than that my stay was perfect!