First I will tell my story about the mini-bar, then I'll get to the good things.
So when I was booking this hotel, I was pleasantly surprised that it indicated ”Minibar (free)” in the list of perks. Then in the room, I read the menu that explicitly said that the mini-bar offers a VARIETY of drinks free of charge (I'll attach all the proof for reference). But then I opened it and discovered a bunch of same bottles of WATER. I thought, hm, that's not what the brochure says. So I went downstairs to ask them about it, but they just kept saying - sorry, we don't have other drinks at this time. I said - I wouldn't mind at least a bottle of coke in it or something. They pointed at the vending machine right next to them suggesting to buy one... (facepalmed)
And so I bought a bottle of coke, because I'm not trying to be a complainer or anything, but I felt a slight taste of a scam, considering how explicit they are everywhere about their ”amazing free minibar”. They say that don't have it, but yet they do put it into their lobby vending machines to charge you for them.
I hope they can either provide proper selection in their minibar or remove any mention of it having various drinks to stop misleading those who love little perks like this.
Other than that it is a high-quality hotel that is well-built, provides great comfort, and in all other matters staff was more caring. The room was gorgeous, with great design, tech, and view. Thumbs up for that.
Outstanding
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