Manxin Hotel Beijing Wukesong

Very dissatisfied. When I booked the room, I saw a picture of a large window and the room name was also a night view room. After checking in, I found that it was a very, very small narrow window. Not to mention the night view, the room was very stuffy and the smell of smoke was extremely strong.

⭐⭐A true bad stay experience⭐⭐ Before booking a hotel, I compared more than 600 budget hotels of the same quality in the surrounding area. Finally, I chose Manxin because it belongs to the Huazhu Group. I have worked in many Huazhu brand hotels in the past and the experience was very good. So I came to the long-awaited Beijing with great expectations and checked into Beijing Wukesong Manxin Hotel. However, I was disappointed and even heartbroken. I originally booked a deluxe king bed room (I have mild claustrophobia, so small and dark spaces make me feel anxious). When I checked in, I specifically told the front desk clerk that I had booked a deluxe double room. The front desk arranged me into 506. ⭐As soon as you open the door, you don't have to enter the room. A sour and unpleasant smell permeates the air, which is unbearable. Not to mention that you will definitely not be able to sleep at night. It will be uncomfortable to stay for a few more minutes. I don't know if the room has not been ventilated for a long time or if there is some other problem. In such an environment, it is impossible to have a comfortable experience. ⭐The room I was given was [narrow ~ cramped ~ dark and airtight]. It was a room built around a corner. The deluxe double bed room listed on Ctrip is larger than 26 square meters, but this one may not even have 20 square meters (my own room) The room is 25 square meters (easy to compare), and the feeling of oppression is very strong. As soon as I entered the door, I immediately felt uneasy, palpitated, and anxious. After staying there for five minutes, I almost took out the Paroxetine medicine I carried with me in my bag and swallowed it [tears] [tears] This was a far cry from the description and pictures I saw when booking. At this time, I comforted myself that land in the capital is very expensive, so maybe a deluxe double bed room is just that. Just barely stay for two days. ⭐When I went out, I accidentally saw someone in the big bed room next to me. There was no smell at all, it was spacious, bright, with good lighting, and it was bigger than mine! ! I asked about it and was told that this was just an ordinary double room! (A regular double room costs more than 400 Ctrip, and a deluxe double room costs more than 600) [I immediately felt cheated [horrified] [angry] [heartbroken]] I still can’t figure it out even now. This front desk is from the people of the capital. , this is a hotel of Huazhu Group. ⭐I immediately called the front desk and asked to change rooms. She immediately said I will move you to 621 upstairs. I went upstairs to take a look. Although I also doubted whether this was a deluxe double room with more than 26 square meters, it was at least much better than 506. It was spacious, bright, and had no peculiar smell. I am too humble to ask whether this is a deluxe double room, as long as it does not make me feel cramped, depressed and panicked. Just let me sleep peacefully in the capital for two nights and then go home safely. ⭐Once trust is lost once, it is difficult to build it again. The check-in process made me extremely unhappy. This experience was really terrible. I will never choose this hotel again, or even a Huazhu Group hotel again. I also hope other out-of-town friends will consider this carefully.

I found this hotel because I was going to a nearby hospital. Overall, I felt good. It was new, clean and tidy. The service was good. The breakfast was great. The environment was elegant. The price was worth it.

I only took pictures of the vegetarian breakfast. The environment is OK, clean and sanitary. The service is good.

Some front desk staff ignore customer needs

Satisfied with the service, satisfied with the hygiene, satisfied with the breakfast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .