Hyatt Place Beijing Shiyuan

Advantages: Opposite the World Expo Park, it is very convenient to watch the lanterns at night. The parent-child theme is more friendly to children; Disadvantages: The price is not cheap but the room is really small, and the room is too hot even with the air conditioner turned off. The hotel has only two elevators, and the space is too small, only one can go to the garage; the up and down ramps in the basement are too narrow, and the breakfast has few categories and the taste is average.

Everything is good. The kids like the room very much. But the only thing that needs to be improved is the food. There are too few types of dishes and they are not tasty... It is recommended to improve the food. I believe the business will be better.

The room is big, the bathroom and shower area are big, and the children's playground is very good. The big circus has Baidu bus, which is very convenient for elderly people at home. The sofa bed can be pulled out from under the bed to make it bigger and can be put away when not needed. Overall evaluation: very good

Real check-in experience, the service is too bad. Checked in on the morning of the first day of the Chinese New Year. The elderly were very old and the children were young. The waitress who checked in in the morning was actually assigned a room farthest from the elevator and on the street side, and there were many vacancies in other rooms. Hyatt is also a chain hotel, but it actually did such a mean thing. Business trip rooms should be used first, so everyone should avoid thunder. What's more ridiculous is that on the morning of the second day of the Chinese New Year, I checked out and asked the waiter what the name of the waitress who checked in yesterday morning was. This new waiter was very vigilant and hesitated, and refused to say her name. Then a waiter in black clothes next to me, who might be the foreman, immediately told me not to affect other people's check-in. Isn't it funny? He hasn't answered my question yet, and my problem hasn't been solved yet. How can it be called affecting other people's check-in? And I just asked a name. You waiters are in collusion, creating garbage service, and you don't allow guests to give feedback? Are you trying to shut people up? In addition, the hotel bathroom is not ventilated, the breakfast is also average, the customer service was very impatient when I called the customer service the first time, the details of the room engineering, such as the wall stickers, are not flat, the slide in the room is very hard, the parent-child room must not come to play, there is no need to go to Chibabu Park, it is very dirty, I don't know how long it has been since the carpet was washed, and many places have been repaired. Then the waiter on the morning of the first day of the new year said that the train would come on time, but it didn't come at all, and then he asked impatiently who would drive the train and walked away, looking impatient all day. I have never seen such bad service, it is a pity that it can't be rated 0 points. Can Hyatt do some basic training?