Ascott Riverside Garden Beijing

Ascott Riverside Garden Beijing Reviews

Ascott Riverside Garden Beijing

Near West Dawang South Road (Zhouzhuang Jiayuan), Beijing, ChinaView Hotel Details
Ascott Riverside Garden Beijing
Ascott Riverside Garden BeijingAscott Riverside Garden BeijingAscott Riverside Garden Beijing
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1 night

Ascott Riverside Garden Beijing Guest Reviews

4.6/5
Very Good
1179 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(1179)
Positive reviews(1114)
Reviews with photos/video(298)
Large rooms(153)
Friendly front desk staff(70)
Many amenities(54)
Perfect for business trips(35)
Great swimming pool(19)
Excellent room layout(18)
Has play area for children(12)
Luxurious(7)
Negative reviews(65)
Anonymous User
Executive Suite - 1-Room
Stayed in Oct 2023
Family
19 review
5.0/5
Outstanding
Posted on Oct 18, 2023
I recently stayed at this hotel with my family and it was an absolute delight! This place is a haven for families seeking comfort and convenience. The room was incredibly spacious, allowing us to move around comfortably. My son was over the moon with the bathtub – it was a definite highlight of his stay! One standout feature was the presence of two bathrooms, which proved to be a game-changer in terms of convenience. No more morning rush hour! I must give a special shout-out to the desk guy, Leo, who went above and beyond to ensure our stay was smooth and enjoyable. His excellent service truly made a difference. The location is also a major plus – surrounded by numerous restaurants, we were spoiled for choice when it came to dining options. It's a huge relief not having to venture far for a delicious meal. All in all, this hotel exceeded our expectations and provided us with a fantastic family experience. We'll definitely be returning on our next visit!
6/9
Response from Property: Dear guest, Thank you for choosing to stay at Ascott Riverside Garden Beijing and sharing your stay with us. I am very happy to receive your five points comment. At the same time we are so happy to see such beautiful photos you have taken!On behalf of the management, I would like to convey your gratitude to leo. Your encouragement is the greatest support for us, we will serve every family carefully, and look forward to your next encounter! I wish you a smooth work, good mood every day!
WWLi
Deluxe Executive Suite - 2-Room
Stayed in Aug 2023
Family
2 review
4.7/5
Amazing
Posted on Aug 27, 2023
Great apartment hotel, the room was super spacious. Having two toilets was the best for family with two kids! The restaurant for breakfast was nice too, breakfast with good amount of choices. There were plenty of local delicacies nearby. It’s also nice to have a small grocery store at the lobby of the hotel opens until midnight. The swimming pool was nice too, with proper pool for swimmers and a small heated pool for kids! Excellent choice for family!
Response from Property: Distinguished guests: Hello! Thank you for choosing to stay at Ascott Riverside Garden Beijing and sharing your stay with us. I am very glad to receive your praise. Your encouragement is the greatest support for us. We are working hard, looking forward to your witness! ! I wish you all the best!
Sarah
Executive Studio Apartment
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Nice spacious room, great gym, good buffet breakfast. Everything is perfect just the AC seems to be undergoing maintenance.
Response from Property: Dear guest, Thank you for choosing to stay at Ascott Riverside Garden Beijing and sharing your stay with us. I am very happy to receive your five points. At the same time, I am sorry that the cold air supply of the apartment has been stopped due to the weather. Your encouragement is the greatest support for us, we will serve every family carefully, and look forward to your next encounter! I wish you a smooth work, good mood every day!
Yin
Executive Studio Apartment
Stayed in Aug 2023
Family
7 review
4.0/5
Very Good
Posted on Aug 28, 2023
The staffs are nice and efficient. Ascott is surrounded by lots of local restaurants. The breakfast is normal and lack of a good cup of coffee.
Response from Property: Distinguished guests: Hello! Thank you for choosing to stay at Ascott Riverside Garden Beijing and sharing your stay with us. I am very glad to receive your praise. At the same time, we also value your feedback and will make improvements of coffee. Your encouragement is the greatest support for us. We are working hard, looking forward to your witness! ! I wish you all the best!
Guest User
Executive Studio Apartment
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Room is spacious, suitable for business travellers
Response from Property: Distinguished guests: Hello! Thank you for choosing to stay at Ascott Riverside Garden Beijing and sharing your stay with us. I am very glad to receive your praise. Your encouragement is the greatest support for us. We are working hard, looking forward to your witness! ! I wish you all the best!
JULIE PAULETTE
Executive Suite - 1-Room
Stayed in Mar 2023
Solo travelers
19 review
3.7/5
Posted on Mar 29, 2023
As usual the rooms are the draw to this hotel for me. I did see improvement with English speaking at the front desk and the cleaning staff are always pleasant and swift. I love the lil convenience store downstairs. The swimming pool and gym were closed. I suggest that the hotel invest in a delivery robot to deliver food to the rooms. We always have to order out and it is daunting to keep going downstairs to pick up food or other supplies. Other hotels in the same price range owns a few robots that bring items up to the rooms which saves the staff time and keeps the customers happy.
Response from Property: Distinguished guests: Hello! Thank you very much for your stay and detailed comments. First of all, thank you for your recognition of our apartment environment and facilities. At the same time, we are very grateful for your valuable suggestions. Your advice is of great importance to us and we will feed it back to the management. We will try our best to meet your needs if conditions permit, and hope that our changes will win you back! Wish you all the best!
MelissaZhang
Executive Studio Apartment
Stayed in Oct 2022
Couples
10 review
5.0/5
Outstanding
Posted on Oct 7, 2022
Good service and good location Good for family and business trips
Response from Property: Dear guest,Thank you for your review. We are glad to learn that you enjoyed your stay at our property. We hope you will give us the pleasure to serve you again on your next visit to Beijing. Warm regards
T007
Executive Studio Apartment
Stayed in Dec 2021
Couples
3 review
4.7/5
Amazing
Posted on Jan 3, 2022
Great stay, spacious rooms, friendly staff (they also tried as best as they could to communicatein English) and amazing food. Had a minor prob with the door rail and the maintenance team was by the door literally seconds after our call.. It's a 5 for me
Response from Property: Dear guest, hello! Thank you for choosing to stay in Ascott Golden Age Residence and sharing your experience with us. We express our sincerest apologies to you for our failure to meet your requirements. We are constantly improving the service process, strengthening training, improving service quality, and strive to provide you and every guest with the best service. welcome next time!
Waigwa
Executive Studio Apartment
Stayed in Dec 2021
Family
20 review
5.0/5
Outstanding
Posted on Jan 1, 2022
we enjoyed our stay. convenient. Kevin the manager was really helpful. The housekeeper Lily did a good job and we were impressed. A play area to keep little one busy. The swimming pool was open and the sauna was warm. There's a convenience store right at the entrance and is handy especially if you need things like milk or a cold drink. Breakfast was ok. Will definitely return and worth recommending it.
6/9
Response from Property: Dear guest,Thank you for your review. We are glad to learn that you enjoyed your stay at our property. We hope you will give us the pleasure to serve you again on your next visit to Beijing. Warm regards
Natalie
Deluxe Executive Suite - 2-Room
Stayed in Jul 2021
Family
5 review
5.0/5
Outstanding
Posted on Aug 1, 2021
Service is fantastic, our receptionist that checked us in were very helpful and friendly. Breakfast is standard but our 2 bedroom were very large, spacious and comfortable equipped with full kitchen, washing machine and dryer. We love this place and will definitely come back again. Recommended for families with children.
Response from Property: Dear guest,Thank you for your review. We are glad to learn that you enjoyed your stay at our property. We hope you will give us the pleasure to serve you again on your next visit to Beijing. Warm regards
Mr
Executive Studio Apartment
Stayed in Oct 2021
Couples
26 review
2.7/5
Posted on Nov 8, 2021
Hotel was selected for location to Beijing Studio’s and train station. The room is very large and comfy. As expected for price you pay. It’s a serviced apartment and fine for a night or two.
Response from Property: Dear guest,Thank you for your review. We are glad to learn that you enjoyed your stay at our property. We hope you will give us the pleasure to serve you again on your next visit to Beijing. Warm regards
Juliene Reinette
Deluxe Executive Suite - 2-Room
Stayed in Sep 2021
Friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2021
Beautiful hotel. Nice pool, steam room and sauna in the pool locker room. Friendly staff and nice crisp sheets. We had everything you could want in a room, from a dishes to a washing machine to a balcony and a bath tub. I’d highly recommend this hotel to anyone who’s thinking of booking it. Breakfast was also good, nothing spectacular but had everything you could want.
Response from Property: Dear guest,Thank you for your review. We are glad to learn that you enjoyed your stay at our property. We hope you will give us the pleasure to serve you again on your next visit to Beijing. Warm regards
Kundai Dylan
Executive Studio Apartment
Stayed in Oct 2021
Other
1 review
4.7/5
Amazing
Posted on Nov 9, 2021
A wonderful place, the service is great and the amenities are quite good.
Response from Property: Dear guest,Thank you for your review. We are glad to learn that you enjoyed your stay at our property. We hope you will give us the pleasure to serve you again on your next visit to Beijing. Warm regards
Guest User
Executive Studio Apartment
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
When I came to Beijing on a business trip, I chose this Ascott as my first choice. The room was clean and hygienic, with complete facilities and a kitchen for cooking. The staff was also very friendly and service-oriented. I will choose this Ascott again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Ascott Grand Park Serviced Apartment. We are really happy to see your 5-point review. From your evaluation, we know that you are very satisfied with your stay. Ascott Grand Park Serviced Apartment is located in a bustling business district, with large shopping malls and shopping malls nearby and a full range of restaurants around. The apartment is also equipped with facilities such as a gym and a swimming pool to meet your various needs! Your encouragement is the greatest support for us. We will serve every family member with our heart and look forward to meeting you next time! I wish you a smooth work and a good mood every day!
Guest User
Executive Studio Apartment
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The room is super big, with a kitchen and all kinds of kitchen utensils, so you can cook your own food. The room is clean and hygienic, there is a robot to deliver meals, and the service staff are warm and polite!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Ascott Grand Park Serviced Apartment. We are very happy to receive your five-point praise. We always serve our guests with enthusiasm and sincerity. Ascott Grand Park Serviced Apartment is located in a bustling business district, with large shopping malls and restaurants nearby. The apartment is also equipped with facilities such as gymnasium and swimming pool to meet your various needs! Your encouragement is the greatest support for us. I hope that our unremitting efforts can win your next stay! I wish you a smooth work and a good mood every day!