Ruizhao Hotel (Beijing Railway Station Guomao Store)

Elevator was not working staff bit rude

The hotel is conveniently located near buses, subways, shopping centers, it is clean, the staff is friendly and professional, speaks English, even though I speak very little English and Chinese, I had a great time because I was both patient and willing to help, it is already the second time and it is now my favorite hotel, I am a pensioner and the price of the room is very good for me, I will come back again if it is convenient because it is a family environment.

I spent three weeks in China visiting different cities, and for the last three days, I stayed in Beijing. This was by far the worst hotel experience I’ve ever had. From the moment I arrived, there was no warmth or hospitality—just outright refusal to assist. The staff repeatedly dismissed every request with a blunt ‘No’ without offering alternatives. To make matters worse, I was assigned a room facing the railway tracks, where the constant train noise made it impossible to rest. The entire hotel reeked of stale cigarettes, and the odor in my room was unbearable. When I politely asked to switch rooms, I was met with an immediate and unprofessional ‘No, no!!!’. Due to these intolerable conditions, I had no choice but to cut my stay short and cancel the second night.

The hotel is great, very close to the business center, view from the window to the business center. The beds are comfortable, the room is clean

I've been to this hotel in February, during a business trip to Beijing. The hotel is just ok. Also, the room was very cold, and at night both me and my colleague (who had a different room) had to sleep with warm patches.

There is no convenience stores and maybe one restaurant in the street, so the location is great because it is Guomao but not convenient in terms of walkable place around. They can of course receive packages from Eleme and others, and it gets delivered to your room by a robot. The room is nice and got everything you need, no plugs near the night stand but that's a detail. Clean. The staff doesn't speak any English so get your translators ready. They take a 100cny deposit for the room that they give back when you go out. Good price for value.