Grand Metropark Jinhai Lake Hotel

Grand Metropark Jinhai Lake Hotel Reviews

Grand Metropark Jinhai Lake Hotel

No. 111 Hanzhuang South Street, Jinhaihu Town, Beijing, ChinaView Hotel Details
Grand Metropark Jinhai Lake Hotel
Grand Metropark Jinhai Lake HotelGrand Metropark Jinhai Lake HotelGrand Metropark Jinhai Lake Hotel
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Grand Metropark Jinhai Lake Hotel Guest Reviews

4.4/5
1406 review
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All Reviews(1406)
Positive reviews(1311)
Reviews with photos/video(422)
Classy environment(306)
Tasty food(117)
Perfect for kids(77)
Friendly front desk staff(75)
Close to scenic area(60)
Garden view(43)
Negative reviews(95)
Guest User
Selected Room (2 beds) (Special promotion)
Stayed in May 2024
Friends
3 review
3.7/5
Posted on May 25, 2024
Place very nice and clean . The beds are very rigid, it feels like you're sleeping on the floor. Good are good and breakfast nice .
Response from Property: Dear Valued Guest,Thank you for choosing to stay at the Beijing Jinhai Lake Grand Metro Hotel and for sharing your feedback about your recent experience. We strive to provide our guests with exceptional service and attention to detail, and your feedback is invaluable to us as we continue to improve our offerings.We hope to have the opportunity to welcome you back to the Beijing Jinhai Lake Grand Metro Hotel in the future.
NhiPhiDaLu
Selected Room (2 beds) (Special promotion)
Stayed in Jun 2023
Family
6 review
4.2/5
Very Good
Posted on Jun 24, 2023
Dinner was very good, breakfast not so good. The room is very spacious and nice, one of the room cards did not work. The outside area is nice to play in the evening.
Response from Property: Dear Valued Guest, Greeting from Grand Metropark Jinhai Lake Hotel. Thank you for valuable feedback and taking the time to post a comment on Ctrip. Total guest satisfaction is our utmost priority and thanks to your positive comment and feedback that we able to maintain on our service standard.We look forward to welcoming you back to the warmth hospitality of Grand Metropark Jinhai Lake Hotel for another exceptional experience.
Guest User
Superior 2-bed Room
Stayed in Aug 2022
Family
19 review
4.7/5
Amazing
Posted on Aug 3, 2022
We were very happy with our stay here. The hotel staff were friendly and helpful. The room was comfortable, there was a slight cigarette smell in the room which wasn't very pleasant when we walked in and out but apart from that was fine. The food was great! plenty for all tastes and enough western options. The swimming pool was great, a slight odor around the pool area but every thing was clean enough. we would stay again
6/7
Response from Property: Dear Guest,thank you for you choosing our hotel,We deeply appreciate your comments and suggestion. We are looking forward you stay again. Best regards.
Hendrik Lambert
Superior Queen Room
Stayed in Feb 2022
Family
11 review
5.0/5
Outstanding
Posted on Feb 10, 2022
Best service I received in a while! Super friendly and great staff! Great location and great for families
Response from Property: Dear distinguished guests, first of all, thank you very much for staying in Beijing Jinhai Lake Weijing international hotel. Thank you for your recognition of our hotel. We will work harder. Your support is the cornerstone of our growth and development. We promise to give back to you with faster and better service, and look forward to your coming again!
Marco
Deluxe Suite
Stayed in Dec 2021
Family
2 review
4.7/5
Amazing
Posted on Dec 25, 2021
We have booked four nights for Christmas vacation for the family. The Yuyang Skiing area is about 30 minutes by car. There are also some hiking spots around. Unfortunately the lake access was closed due to being off season. The hotel is big and modern. Though only few people were there in this time, the Service and breakfast and dinner was on a Good Standard. The hotel has nice floor hearing in the rooms, but Initially we had some problems in one room, it was just too hot. Ling, the English speaking assistant manager helped organize another room for the next nights which was very comfortable. She was a big support and frequently checked in on us. All was good. Recommend it especially in spring / summer when lake access is given.
Response from Property: Dear distinguished guests, first of all, thank you very much for staying in Jinhai Lake Grand Metropark Hotel Beijing. Thank you for your recognition of our hotel employees. We will work harder. Your support is the cornerstone of our growth and development. We promise to give back to you with faster and better service, and look forward to your coming again!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
6 review
4.2/5
Very Good
Posted on May 6, 2024
Facilities: Modern business hotel with complete facilities Environment: Beautiful and comfortable environment Service: Enthusiastic service and continuous improvement of independent management capabilities Hygiene: They are all very clean, haha
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation is the source of our progress. We look forward to meeting you next time and wish you a happy life!
Anonymous User
Selected Room (2 beds) (Special promotion)
Stayed in May 2024
Business travelers
66 review
5.0/5
Outstanding
Posted on May 3, 2024
The room type has the feeling of a resort. It is clean and tidy overall. The breakfast and dinner buffets are also good. You can park directly underground. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation is the source of our progress. We look forward to meeting you next time and wish you a happy life!
Buhuishenqing
Superior 2-bed Room
Stayed in Apr 2024
Friends
4 review
4.0/5
Very Good
Posted on May 2, 2024
The rooms generally cannot accommodate extra beds, there are no family rooms or triple rooms, and the beds are very hard. The food is average, the a la carte lunch, especially the Sichuan cuisine is unpalatable, the buffet dinner hot pot is average, and there are many people for breakfast. It is next to the Convention and Exhibition Center, close to Jinhai Lake Park, and 40 minutes drive from Little Switzerland.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to patiently share your feedback with us. It is guests like you who can let us know our shortcomings, which is very important for us to improve our services and facilities in the future. We are sorry that you were not satisfied with your stay this time. We hope you will give us another chance so that we can provide you with more thoughtful services. Thank you again for sharing your thoughts and we sincerely look forward to seeing you again!
mmz0067
Superior Queen Room
Stayed in Apr 2024
Family
4 review
4.5/5
Great
Posted on May 1, 2024
Advantages: 1. The hotel is in a good location, close to the Jinhai Lake Scenic Area, and close to the big cave, camping site, etc.; 2. It is a chain hotel, which is more important to me because I really don’t like homestays; 3. There are facilities such as swimming pools and gyms, and the basic supporting facilities are complete; 4. The lady at the front desk patiently helped us arrange the two rooms we booked on the same floor, which is convenient for us to take care of the old and the young. Disadvantages: 1. The bed is hard, and I feel sore all over when I wake up. It is suitable for friends who like to sleep on hard beds; 2. The bath water is small, and it will be a bit uncomfortable to wash; 3. The hair dryer is an induction type, and it needs to be held accurately to have wind, and it is intermittent when used; 4. The most terrible thing is that the doors of the toilet and the bathroom are translucent, and the compartment door of the washroom is almost translucent, which is a bit inconvenient. This kind of room is more suitable for young couples; by the way, there is no trash can in the washroom area, which is very inconvenient; 5. The hotel does not have a children's play area, which will be a bit boring for children.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation and suggestions are the source of our progress. We look forward to meeting you next time and wish you a happy life!
Guest User
Budget 2-bed Room
Stayed in Apr 2024
Friends
11 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Satisfied, warm and thoughtful service ~ Many room types to choose from ~ You can stay here when you go to Jinhai Lake ~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation is the source of our progress. We look forward to meeting you next time and wish you a happy life!
Guest User
Guestroom - Courtyard-View (2 beds)
Stayed in Apr 2024
Family
35 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel is not far from Jinhai Lake, the environment is good, and it is not too far from the surrounding attractions. Although the surrounding scenic spots are not very fun, it is still okay for a short stay on the weekend.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation is the source of our progress. We look forward to meeting you next time and wish you a happy life!
zhmlm521
Budget 2-bed Room
Stayed in Apr 2024
Other
34 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The internal environment is good. If you drive, you can go directly to the underground garage. It is very convenient to go to the surrounding Shilinxia, ​​the big cave and Jinhai Lake.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation is the source of our progress. We look forward to meeting you next time and wish you a happy life!
Chenlandi
Budget 2-bed Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
A very satisfying stay. The hotel environment is warm and comfortable. The hotel front desk service is very good. They helped us upgrade the room. The breakfast is rich in variety and nutritious and delicious.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your affirmation is the source of our progress. We look forward to meeting you next time and wish you a happy life!
Anonymous User
Selected Room (2 beds) (Special promotion)
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 6, 2024
Everything is fine, but the air conditioning in the lobby and restaurant is cold. I hope it will be warmer. Thank you.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Beijing Jinhai Lake Grand Metropark Hotel and sharing your stay experience. We have always taken details and refinement as our service standards and are committed to bringing guests a better stay experience. Your suggestions are the source of our progress. We look forward to meeting you next time and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Couples
7 review
3.0/5
Posted on Apr 6, 2024
Very unsatisfactory experience. The reasons are as follows: 1. Although it is the Qingming Festival holiday, it is understandable, but the long queue time for breakfast affects the dining experience 2. The deluxe king-size bed room has a street view, while the cheap superior king-size bed room has a garden view. The setting is unreasonable 3. The above two points can be tolerated, but the mattress is really too hard, just like a hard board bed. I woke up all night and felt like my whole body was falling apart the next day 4. The sound insulation effect is attacked from both sides. Normal conversations in the corridor can be heard. The lively children running around in the morning can be heard everywhere. There is a constant stream of large cars outside the window, rumbling for half the night
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you for choosing Grand Metropark Jinhai Lake Hotel Beijing and sharing your stay experience with us. We are deeply sorry that you were not satisfied with your stay this time. Regarding the dining queue and hygiene issues you raised, we have reported to the relevant departments to add a lobby bar restaurant on the first floor. Your opinions and suggestions are very important to us. We will improve our services and facilities in the coming time to create a better stay experience for you. Thank you for your feedback.