NUO Resort Hotel-Universal Beijing Resort

NUO Resort Hotel-Universal Beijing Resort Reviews

NUO Resort Hotel-Universal Beijing Resort

No.1 Sunrise Avenue, Beijing, ChinaView Hotel Details
NUO Resort Hotel-Universal Beijing Resort
NUO Resort Hotel-Universal Beijing ResortNUO Resort Hotel-Universal Beijing ResortNUO Resort Hotel-Universal Beijing Resort
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NUO Resort Hotel-Universal Beijing Resort Guest Reviews

4.8/5
Excellent
6307 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(6307)
Positive reviews(6119)
Reviews with photos/video(1776)
Large rooms(851)
Perfect for kids(720)
Delicious breakfast(392)
Has play area for children(206)
Luggage delivery service(66)
Nice bathtub(49)
Tasty coffee(44)
Negative reviews(188)
Viewtumma
Deluxe King Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 6, 2024
nice place , very good facility , very clean , most of the staff able to talk in english that will help a lot during a time that i visited
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Guest User
Deluxe Double Queen Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Excellent accommodation. Hotel room is spacious. It is Clean, cosy and convenient. Everyone serves there is very polite and nice. There are a variety of food in breakfast buffet. The park in hotel gives us a place for walking and enjoying the nature. It’s beautiful and peaceful. It gives me a nice place to get rid of hustle life. I like the design of the hotel. It makes everyone feel peaceful and calm. The location of the hotel is very good. It lies at the centre of MTR station, city walk and entrance of universal studios. The hotel guests also share the same VIP experience gates as another one. It is highly recommended to stay at this hotel when you visit Beijing.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Yadin
Deluxe Double Queen Room
Stayed in Feb 2024
Friends
11 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Such an amazing stay at NUO! The hotel is amazing, the facilities are top tier. We enjoyed our stay so much. The amenities are so great. From the modern designed room to the early entry access to Universal Studios. The breakfast is sooooo good! We will definitely stay there next time we have a trip to Beijing. 100% recommend! The staff went above and beyond with making our stay amazing!
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Guest User
Deluxe King Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Amazing hotel, friendly staff, can’t wait to return.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
M T 818
Executive Double Queen Room
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Services can't be faulted. All staff was extremely helpful, especially for myself as a non chinese speaker. Staff went beyond trying to help and assist us during our stay.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
HowieHBH
Deluxe Double Queen Room
Stayed in Dec 2023
Family
1 review
3.0/5
Posted on Dec 31, 2023
Too late check in 4PM, and too early check out 11AM. Tofar from city and only public transportation is subway.
Response from Property: Dear Guest, Thank you for your comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. We have received your feedback and looking forward to welcoming you again soon.
Kampol Leelaporn
Deluxe King Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The room was great, and the hotel environment was very nice. I really appreciated the staff preparing a birthday setup and cake in the room before I checked in. The service from the staff since the check-in process was impressive, with good English communication. I wish I could have stayed at the hotel longer. However, we encountered trouble at the Universal entrance. The staff there were not very helpful with the check-in process, and it took us half an hour to get into the park. This issue prevented us from achieving our goal of entering the park early by staying here. I hope they should cooperate with the hotel better than this.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Leliou
Deluxe Double Queen Room
Stayed in Oct 2023
Couples
24 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Nuo is a luxury hotel with everything you would expect from it. Gorgeous and spacious rooms, lovely service, comfortable bed & pillows and delicious buffet with lots of options (vegetarian, Chinese & western). We liked that it was a 7-10 mins walk from Universal, so a little away from the crowds and the loud shows at night. My only “complaint” would be that the hotel layout is a little odd, you need to walk through the restaurant to go to the pool on the first floor.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Anonymous User
Deluxe King Room
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 18, 2024
We loved every detail about the hotel, the staff were all very friendly and helpful, guided us to our rooms. The food for room service was really delicious too, as well as their breakfast buffet. Hotel guests were able to enter UBR an hour earlier, which was a great perk as well. Highly recommended, tea provided in the room was fragrant as well, loved it!
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Dolly Li
Garden View Double Queen Room
Stayed in Sep 2023
Family
1 review
4.7/5
Amazing
Posted on Oct 9, 2023
Room, service and location are all terrific. The only thing I can say about this hotel is the toiletries (shampoo and conditioner and moisturizer) are not as good as I expected. Overall highly recommend!
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Frank
Deluxe Double Queen Room
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Great stay here, totally recommend this hotel. The only thing not with a good quality is the toilet paper lol, but everything else is amazing. Food, space, cleanliness and people. Will come back
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
UniqueShan
Deluxe Double Queen Room
Stayed in Nov 2023
Friends
4 review
5.0/5
Outstanding
Posted on Feb 1, 2024
I love this hotel. It’s one of my favorite places in Beijing. The staff is very helpful and the rooms are always clean.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Guest User
Deluxe Double Queen Room
Stayed in Oct 2023
Friends
10 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Great hotel, very clean, great buffet and even though the hotel serves theme park guests it’s very sophisticated. The staff were helpful, and when we called ahead of time about the deals, the staff were superb. Will visit again definitely.
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Looking forward to welcoming you again soon.
Guest User
Deluxe Double Queen Room
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Sheshi
Coach Naseri
Executive Double Queen Room
Stayed in Jun 2023
Family
3 review
4.7/5
Amazing
Posted on Jun 18, 2023
Had a fantastic stay at the Nuo Resort Hotel out at Universal Beijing Resort! We stayed there for my son’s birthday and the Guest Relations Team at the hotel added some little touches that made his day all the more special. Definitely recommend and we will stay here again! Only constructive feedback is that if we book an executive room for 4 people then executive lounge access should be for all people staying in an executive level room, otherwise couldn’t fault the place at all!
Response from Property: Dear Guest, Thank you for your nice comments and staying in our hotel. Our aim is to ensure the well being of our guests, anticipate their needs and ensure they enjoy their experience. Your feedback is very important to us and we will continue to improve it. Looking forward to welcoming you again soon.