Guest User
March 31, 2024
The hotel park and rooms are very good. The disadvantage is that the catering service model is speechless. When checking in, the front desk said that only meals can be delivered, and groups of more than 25 people can eat buffets. We booked three people and added money. The next morning at 8:15, we called the room (we haven't received it yet, it was conveyed by our parents), and asked to go to the buffet before 8:30. The result is imaginable. We reminded the front desk to tell us in advance how to eat, but they notified us in advance. We originally added 1 person, but forgot, so we delivered meals for two people. It was only after calling that we made up. In addition, the waiter who checked us in did not register the door guard for us, resulting in us being blocked at the door when we came in and out, which was particularly arrogant. There was a guard who was also very good at judging people.
In short, after all, it is a hotel within the system, the environment is good, and the waiters with high quality are really thoughtful and warm. However, in this kind of hotel, it is inevitable that some "worldly" service staff will judge people and deliberately make things difficult for individual guests.
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