Anonymous User
December 18, 2023
I asked for a good review before I walked in and was told that there was only one room left. Entering the room, the windows were wide open (the outdoor temperature in Beijing was minus 13 degrees at this time) and the whole room felt like an ice cellar. I found the smell of smoke in the house and understood the behavior of opening the window. I put my luggage and decided to tolerate it for a while. After I continued to disperse the smell for nearly an hour, I found that the bedding also smelled of smoke. I called to report the situation. The landline phone was actually malfunctioning. I dialed several times. After the call was connected, the call was automatically disconnected. Then I put down the handset and tried to call several times using the speakerphone. After the call was made, the other party's attitude was very bad, and they were very impatient and said that I hung up after answering the call many times, and insisted that the call was fine! It was almost early in the morning, so I got up, dressed and went downstairs to explain! As a hotel industry! This kind of service makes people speechless. I originally thought the hotel mattress was comfortable. Although the door was poorly insulated and the air conditioner was noisy, the price was not high and I could bear it. I had no choice but to leave a negative review to encourage them.
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