Beijing Houhai Gulou Courtyard Manxin Mansion

Had a very happy stay with my elderly parents and will definitely stay here again if in Beijing next time. Hotel is situated inside a small alley, near to the main road and 5mins walk away from a very convenient metro interchange station - Gulou Dajie (鼓楼大街). Can board either Line #2 or #8 from here, both of which leads directly to Beijing’s main attractions and major railway stations. Hotel used to be the home of a high-rank official in Ming Dynasty, now converted into rooms which open directly into a courtyard (a traditional building style in Old Beijing). As it’s wood architecture, noise proofing isn’t the best. Not a big concern for us as it is a quiet neighborhood, only can hear the occasional loud conversations from other guests walking by. Different stay experience from typical hotel rooms as the courtyard is a peaceful place for some tea, chit chat or general relaxing and star gazing after a tiring day’s walk. Compliments to the very helpful and friendly service staff for a wonderful staying experience too. Every time we go to reception to ask questions, the staff are always quick to offer drinks while waiting. My parents’ room was a little stuffy (floor heating was turned up) and they immediately brought us a humidifier/air fan to improve air circulation. There was also a small snack bag for each of us when checking out. Overall a very happy stay.

The hotel is really beautiful and the reception is friendly and helpful. Great place to stay and we really enjoy the place. Highly recommended.

Wonderful experience and professional front desk . They friendly and helpful . Love it

Amazing experience!! Such a lovely mansion. The room is so comfy and beautiful. The staffs are so helpful and friendly. Free local snacks and refreshments available at the lobby too. Toilet and floor in the room are so warm, such a comfy room for winter stay. They even upgraded a bigger room for us for free! Great location, walking distance to the train station. Definitely worth the stay. Will stay again next time. Perfect stay if you want to have a chill vacation, definitely will recommend to others!! The best hotel I’ve stayed in Beijing so far.

Check in time stated as 2pm. I reached the hotel around 3pm, got informed that the room wasn't ready due to the previous customer (their member with platinum level) , who has the right to check out late. Despite the hotel was fully booked that day. I was asked to wait another hour (4pm) before I can get to check into the room. This hotel policy just doesn't make sense. Apart from this awful experience. The hotel is at a good location (less than 5mins walk to the guloudajie subway), room was comfortable, clean and equipped with the AI voice/smart control. A supermarket nearby and few eatery places (include MCD) too. Great customer service especially the staff (male) who assisted my booking on 10 Nov 2024 3pm (forgot to get his name) . He has an excellent attitude, attentive to the issue and provided a reasonable compensation (room upgrade & 2hrs delayed check out) . I understand that he might have no control to change the hotel policy, but truly appreciate that he did not just brush it off and offered a better solution. There was no remarks made for my late check out time tho, even I have confirmed via wechat the day before. I received a call around 11:45pm from a female staff who asked if I am going to check out soon. I was asking isn't my check out time is extended to 2pm, her response was not pleasent, until I told her that I had confirmed via wechat yesterday. Then she apologised and said will made a remarks.

Nice hotel with nice location. Nearby MRT. Walking distance to 鼓楼，钟楼，nearby with good food and Mcd. Hotel room with 小度智能。