Anonymous User
April 5, 2024
I have stayed here many times. This time I have to give a big bad review. First, we booked a room and went to the front desk to handle the formalities. The girl at the front desk said that she upgraded the room type for me. I don't know why she thought it was good. Maybe she thought that big is good, or what. The room is really big and the facilities are very complete. I wanted to leave it like this, but I kept hearing footsteps in the stairwell outside before I went to bed. I am a light sleeper, so I couldn't stand it. I went to the girl at the front desk to change rooms. The girl said that the room we booked was relatively small. I said it didn't matter if it was small, as long as it was quiet. She asked us what time to check out. We asked about check-out before we moved in. She said there was a gym upstairs. I said that was definitely not possible. She said that we had to pay extra. I said ok. In the end, we paid 89 to change to a room on the third floor. We have stayed in this room before... Today, we paid extra money to move in... Bad review... The water was hot and cold when taking a shower. Bad review... The water flow was particularly small when taking a shower in the morning. Bad review...
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