Xana Hotelle(Beijing Shuangqiao farm Branch)

I chose Xi'an for accommodation on Saturday. After checking in, there was a pungent smell of cigarettes as soon as I entered the door. Ironically, this floor is called a non-smoking floor. . . I couldn't stand it, so I asked the front desk lady to change to another room. The lady readily agreed and was very friendly. After changing the room, I was shocked again. All the Xi'an I stayed in before had dry and wet separation, but this room was not, and the bathroom was very small. Well, it's okay to be small, but the hygiene is quite poor. The bathtub is so dirty that it is yellow, the faucet is dirty and stained, and there is hair on the mirror. . I was speechless, the environment is too bad. And the facilities are very old, there is no smart toilet, robot food delivery, and the kit needs to be upgraded. The hair dryer is broken, but I called the front desk lady at night and she sent it up, which is very enthusiastic. In short, the service of this store is very good, but the rest of the sanitary environment is very bad, not recommended.

The hotel has complete facilities, excellent location, convenient transportation, clean rooms, excellent front desk attitude, beautiful environment, and a relatively reasonable price. It is worth recommending. I will stay there next time.

The living environment is very good, the accommodation is very comfortable, the service attitude is great, the hygiene is very clean, the room size is suitable, the bed is comfortable, and the facilities are complete

The hotel has a good environment, perfect room layout, elegant and romantic, thoughtful service, and makes people feel very comfortable. I am very satisfied with this stay. The room is clean, spacious and comfortable. The location is good with parking space, good facilities, comfortable bed, fast shower in the bathroom, and clean and soft linens.

The service staff are very good, proactive and enthusiastic, and they also help solve small problems. This is my second time here. I was amazed the first time, and I didn't expect there would be new surprises the second time. I love the hotel. The facilities are complete, the environment is good, the hygiene is very clean, and the most important thing is that the safety factor is relatively high, which should be the point that everyone cares about most.

Facilities: 👌 Hygiene: 👌 Environment: 👌 Service: 👌

A very cozy hotel, the stay experience is full, the room is very clean and hygienic, the service is warm and hospitable, I recommend everyone to stay here, and I will come again next time! 🥰

I have never stayed in such a bad chain hotel. First of all, the service staff was not enthusiastic at all when I checked in, and they took a long time to check in. They also told me that the room was not cleaned well. There were no toiletries in the room, and the cleaning was too sloppy. I left something in the hotel, but they didn't call to remind me at the first time. I called the hotel after I got on the high-speed rail, and the hotel didn't know about it. I can't give it a 1-star review.

The first time I came to Beijing, I stayed in this hotel. The hotel is in a good location, the surrounding environment is good, the hotel facilities are complete, the hygiene is clean and tidy, the room is very comfortable and warm, the bathroom is clean and hygienic, the staff is very enthusiastic, the service is very good, and it is a very good stay experience