Coabana Hotel (Beijing Dongzhimen Lama Palace)

Hotel was about 15-20 min walk to the subway station, which consider pretty far. Not like what other review says it's within minutes walk. Will be difficult if you're pushing heavy luggage. Do take note that nearest station is DongZhimen station which by far, I've not found any elevator nor downward escalator, which will make it difficult when going to airport by subway train. There should be one downward escalator somewhere but eventually we decided to take a cab down which takes about $160 yuan for a 6 seater. A lot of eateries around the hotel area and a pharmacy next door which makes it convenient if touch wood , any co-traveller falls sick. But not a very friendly pharmacist there. Our hotel room is the bigger one with projector with movies. Just need to use WeChat app to scan to access. Basic stuff provided in the hotel. Anything else, you have to ask , eg shaver, or floss etc but no safe and fridge , wardrobe though. There is a Korean restaurant in the hotel which makes it convenient if you decide not to dine out. Customer service wise, housekeeping staff were friendly and helpful, accommodating our request here and there. Except one day-shift front desk who is not too helpful nor friendly. Sometimes when we asked for extra bottles of water or tissue packs, she would be reluctant and ask for our room number to keep track of our usage. As my co-travellers caught a flu in between, we need more tissues. At one time, when I asked for two more packs of tissues, in the end she came up to tell me hotel run out of tissue and can only give me one pack, the rest is toilet rolls. But when later, I approach the housekeeping staff, the cleaner lady gladly handed me what I needed. Too bad I didn't know the name of the unfriendly front desk. But she's the smaller built size one. On the contrary, one night shift front desk is to totally extremely helpful and friendly, she goes by the name "Xiao Li staff number 000". As my co-travellers fall sick in the middle of the night, running fever and catching cold and cough, I have nowhere to buy medication. She helped me to order online with "mei tuan" which we foreigners have no way to order unless with a local number. She even offered me more water and tissue packs without me requesting. The next early morning, when I walked past the reception to get my breakfast, she even asked how my co-travellers are doing and whether they recovering. On the day of departure, she helped me with the booking of a cab to airport and gave me a few pointers going to airport. Her presence make me gives an extra star to this hotel. She is definitely the best staff in the hotel. Overall, if you are travelling alone or with adults companion, this hotel is considered decent but with children, you may want to be prepared to walk more or take a cab to any of your destinations.

It was my second stay here.. Overall was excellent, bed was comfy, staff were so polite and helpful. I was checking in quite late and I wasn’t feeling well, the staff even help to order some medicine from online store.. Especially STAFF NO.11.. I left my jacket on the taxi, and I just realised it after my checked out, she is still helping me to contact with the taxi driver and follow up till today. Grateful and blessed to stay here. Last but not least, the coffee shop at the main entrance was good, nice croissant and coffee! Highly recommended for any future guests :)

It was very noisy room and the toilet and shower don’t have good doors so if someone is washing his hangs can see inside the doors.

Location is very good, walking distance to a popular local street full of restaurants. Staff are friendly and helpful. Rooms are very clean.

It is really a very small hotel. Room has no views and has really weird layout. Excellent services provided by the staffs there. Bravo! Take taxi to nearby tourist attractions at very affordable prices. would be better if the price is lower.

10 min walk from the metro. Very clean.