Yitel Collection (Beijing Yonghe Temple Hepingli Metro Station)

After checking in, I tried to contact the front desk to change the room. The phone rang five or six times before it was picked up. The voice on the other end was impatient and said, "There are no rooms now, you can stay or not." This arrogant attitude is really refreshing. I endured the discomfort and entered the room. The last room was as bad as expected-the window was facing the equipment room, and the machine roared until the early morning. Closing the window could not block the noise. I didn't sleep all night. What's more outrageous is that the water temperature was hot and cold when I took a shower, and I almost got scalded. I called to report it, and the female tattooed waiter at the front desk said, "Just make do with it." She didn't even apologize. This is not paying for accommodation, it's clearly paying for trouble! Looking back at the tattooed waiter at the front desk, she was playing with her mobile phone from the time of checking in, and she didn't answer even when she asked about parking. Now it seems that this laxity is not a personal problem at all, but a complete collapse of hotel management. Even the core needs of customers' advance notes can be ignored, and there is no even the most basic service etiquette. It is a miracle that such a hotel can survive to this day. I advise everyone to avoid thunderbolts and not let your trip be ruined by such irresponsible merchants. Spending money is for comfort, not for seeing faces or being wronged. I will never come to this store again in my life!

Great stay experience! The room was clean and tidy, the bedding was soft and comfortable, and I had a good sleep. The staff was warm and thoughtful, and answered all my questions. The breakfast was rich in variety and tasted good, and the price-performance ratio was very high. I will choose here next time!

I am a loyal member of BTG Home Inn. It is clean and hygienic, with rich breakfast. The lady at the front desk is so cute😘😘 I stayed here with my mother and was very satisfied~

The hotel is surrounded by a residential area and is very quiet. The location is OK, but the sheets have holes, the towels and bath towels are in tatters, the shower head only flows halfway, and the room is very dusty. For three or four hundred dollars, you can't expect a very good hotel, but at least it has to be acceptable!

The place is quiet in a busy area. But the periphery of the community is under renovation, and the vehicles entering and leaving are a bit unchanged. The front desk guy provided good service and changed a room closer to the inside.