Meg Tan Bk
January 6, 2025
Reached the hotel at 8+am after a red-eye flight. Although it was too early to check-in, front desk staff kindly checked for available room, and arranged housekeeping to expedite cleaning. We were able to check-in after one hour.
Very pleased with the size of the family room with 2 queen size beds, very spacious, clean and well-maintained. Housekeeping staff did good job of daily cleaning and put many bottles of drinking water for us.
Hotel is directly connected to the shopping mall making it super convenient for shopping & dining and 8 mins walk from metro station, which has 2 metro lines (1 & 4), easy to travel around.
Concierge/customer service is also very professional and helpful. Ordered some packages from Taobao but they went missing (2 times). The staff offered to find them and they did. Each time they also followed up with phone calls afterwards to make sure we had received them.
Breakfast spread was very sumptuous and good variety, and the chef even introduced the food items personally.
Overall very happy with our stay, and would highly recommend this hotel for their comfort level, customer service and value-for-money price point, to any visitors to Beijing.