The Ritz-Carlton Beijing

Service is excellent. Room is spacious and very comfy. Location is great. I could do with some bath salt for a nice bath in the room. It will be great if there is a small fruit basket on arrival. All in all, a good 5 star hotel, I will stay again. Room showing a sign of age but it has its own charm.

Good location. Well maintained. Spacious rooms. Polite, friendly, useful service.

This stay experience was simply amazing! I must give high praise to Linda from the Front Office Department and Alice from the Housekeeping Department! From the moment we stepped into the hotel, Linda greeted us with great enthusiasm. When handling the check-in procedures, she patiently answered all kinds of our questions and thoughtfully reminded us of the travel guides around the hotel, which made us, who were new to the place, feel very reassured. After checking in, Alice from the Housekeeping Department also gave us a lot of surprises. The room was warmly decorated and tidy. She even folded towels into small animals for the children. Knowing that I am a light sleeper, she took the initiative to coordinate and changed us to a quieter room type. Whenever we had any needs later, both of them responded quickly and actively solved the problems. The professional and heartwarming services of these two ladies made our whole journey full of happiness. I give them a big thumbs-up! There are also Rocky and Zhao Xiaocui from the Housekeeping Department. Their professionalism and dedication are really admirable. Additionally, I would like to mention Guo Siying and Xing Ziqi who contacted me later regarding the package I left in the hotel. I give a thumbs-up for your attentive services. You truly live up to the reputation of being the ladies and gentlemen of The Ritz-Carlton Hotel.

We stayed at the Ritz Carlton twice; total 6 nights. The hotel has old charm luxury hotel atmosphere. Rooms are large, nice bathrooms, and excellent Club service. Most of all however was the personal service of the staff. Ms Lena Li because she managed to book us an additional night without any troubles keeping the same rooms. She managed it without us having to wait; just sipping on a nice hot Jasmin tea. The other staff member was Ms Daisy Wang. I left my AirPods in the JW Marriott in Chongqing and she made sure that these were returned by airmail within time. The staff of this hotel really excel and literally take the extra step voor their guests. Highly recommendable!

The hotel is a little old but has good service with friendly staff and a varied breakfast

THE HOTEL WAS CLEAN AND NICE. EASY ACCESS AND AFFORDABLE. HIGHLY RECOMMENDED