Qiuguo Hotel (Beijing Temple of Heaven Fangzhuang Subway Station) Reviews
Qiuguo Hotel (Beijing Temple of Heaven Fangzhuang Subway Station)
Building 1, Zuo'an Xiyuan Residential Community, Beijing, ChinaView Hotel Details
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Qiuguo Hotel (Beijing Temple of Heaven Fangzhuang Subway Station) Guest Reviews
4.6/5
Very Good
877 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(877)
Positive reviews(855)
Reviews with photos/video(102)
Classy environment(120)
Awesome amenities(85)
Friendly front desk staff(68)
Quiet & comfortable(58)
Good audiovisual experience(22)
Convenient public transportation(11)
Great location(11)
Has rooms for families(5)
Negative reviews(19)
Tungalag
Selected Business Room
Stayed in Jan 2024
Couples
14 review
Posted on Jan 21, 2024
this so trash hotel , reseption is so angry and so bad girl !!!
dont book this hotel !!!
Response from Property: Dear guest, the check-in time for your hourly room reservation is any two hours between 10:00 AM and 18:00 PM. If you arrive at the hotel at 12:00 PM and request to stay for the entire night without any additional room fees, we apologize that we are unable to meet your request. The receptionist looked at your order and explained it to you, but you didn't listen. Request us to give you 50 RMB. We are very sorry that we cannot meet your requirements. Looking forward to your next stay and wishing you a happy life!
Zachary Allan Sullivan
Selected Business Room
Stayed in Apr 2024
Solo travelers
17 review
Outstanding
Posted on May 19, 2024
Unique location and nice staff. The rooms are a bit on the small side but everything was clean and tidy.
Response from Property: Dear guests, hello. It's a pleasure for you to stay at our hotel. Your encouragement is our motivation. Thank you!
Alberto1
Selected Business Room
Stayed in May 2024
Business travelers
32 review
Amazing
Posted on May 13, 2024
Good location, good service, very clean, the bad thing is that there is no good internet in the room, only 2 bars 🥲🥲🥲
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Response from Property: Thank you for your careful and heartwarming review, which makes you satisfied. We are serious~~We are also grateful for your company and support all the way. I hope you can treat Qiuguo as your second home away from home in the future, because in Qiuguo If you can experience the warmth, kindness and comfort of home, all your praise will be the driving force for Guo Xiaoer's progress. We will also unswervingly provide more attentive and considerate services to let more family members know about us. Guo Xiaoer Looking forward to your visit and experience again
Guest User
Featured Room (Tatami)
Stayed in May 2024
Couples
3 review
Outstanding
Posted on May 10, 2024
Environment: Warm room🌹
Location: Conveniently located in the surrounding residential area
Service: Professional and considerate
Facilities: Complete, good projection👌
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Response from Property: With your recognition, we feel as happy as flowers. Winter comes and summer comes, the scenery is different, and in the details of thousands of mountains and rivers, we are looking for traces of the change of time. We will live up to your love, work hard, and strive to improve, just so that you can be more satisfied next time, Xiaoqiu looks forward to it Looking forward to meeting you again~
Guest User
Comfy Family Parent-child Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 5, 2024
We booked a twin-bed family room. The housekeeper service was good and helped us change to a bigger room.
After all, it is in Beijing, a tourist city, and the room prices are much higher than other cities.
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you very much for choosing Qiuguo Hotel and acknowledging our butler service. We are glad to meet your needs and provide you with a more spacious room. We understand that room rates in Beijing may be higher, but we will do our best to ensure that you get a good value for money.
Looking forward to your visit again, we will continue to work hard to provide you with better services.
Wish you a happy life!
Guest User
Selected Business Room
Stayed in Apr 2024
Solo travelers
7 review
Outstanding
Posted on Apr 24, 2024
The service is thoughtful, the room is clean, the layout is compact but meets the needs, and the transportation is convenient. Compared with the subway station, the nearby bus 84 has become the first choice for daily transportation. The house is Xiaodu smart, recommended to stay.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Qiuguo Hotel Tiantan Fangzhuang Subway Station Branch. It is a great honor to bring you a satisfactory stay. We always hope to provide our guests with our most sincere and enthusiastic service, and hope to be anxious about the guests' needs and think about what the guests think. We hope to do every detail carefully and meticulously, and provide guests with thoughtful, meticulous, and appropriate services. I look forward to your next visit and wish you a happy life!
Guest User
Featured Room (Tatami)
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 18, 2024
The hotel is in a quiet location but still very central. The hotel is small but nice. I had a room with a window. My bed was comfortable. Everything was very clean and the drinks in the room were free. I was very surprised by the staff. They were all very nice, warm and professional. The manager Angle was always approachable and helpful. I was very impressed. Many thanks to the staff, without them everything would be a bit more difficult. The hotel is so great because of the staff.
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Response from Property: Dear guest, thank you for your support. I feel great and all the fatigue of the day has disappeared! Nothing is worse than your praise of our service. Your satisfaction is our happiest thing. As the saying goes, "A bosom friend is a friend indeed". The comfortable, fresh, simple and quiet style is deeply loved by the majority of fruit friends. Welcome to come back often.
Anonymous User
Cozy Room (2 beds)
Stayed in Mar 2024
Friends
9 review
Very Good
Posted on Mar 30, 2024
The shower room and toilet are quite see-through. Of course, it will be more obvious in the photo. Normally, the middle area is covered (). Well, you can ignore it if you are not afraid of embarrassment. The environment, sanitation, and service are all fine.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry that our work errors have brought you a bad experience. Thank you very much for your opinions. We will also make rectifications according to your requirements. Qiuguo Hotel is a hotel with a long history. As a customer-oriented hotel, we also hope to invite you to stay at the hotel after the rectification, see our different self, and wish you a happy life.
Guest User
Featured Room (Tatami)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 5, 2024
The room was great! The facilities are very complete! Very healing during a tiring journey!
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Response from Property: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome you to come back and experience it again, and wish you a happy life joy!
Guest User
Featured Room (Tatami)
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Mar 18, 2024
Facilities: Complete, smart home, reasonable room layout.
Hygiene: Clean and tidy,
Service: Very friendly service, children's toothbrushes are specially provided when staying with children. We asked for an extra quilt, and the response speed was very fast. It was delivered to the room as soon as we arrived.
Environment: There is a park nearby
Original TextTranslated by Google
Response from Property: We know that guest satisfaction is the foundation of hotel development, so we have been constantly improving and enhancing our services and facilities. We encourage employees to continue to learn and improve, provide guests with a perfect service experience, and let every guest feel our dedication and care.
Guest User
Featured Room (Tatami)
Stayed in Feb 2024
Solo travelers
31 review
Very Good
Posted on Feb 29, 2024
Facilities: The fresh air system is great, but the temperature is low
Hygiene: basically satisfactory
Environment: located in the central area, convenient for travel and eating
Service: OK
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Response from Property: Dear guests, we are not able to get your full score evaluation, which means that there are still some shortcomings in our work. You are welcome to communicate with us at any time to share your valuable opinions and suggestions. We are committed to serving every customer well and making every guest who comes to Qiuguo feel at home. We are gradually improving the hotel's service facilities. You are welcome to pay attention to us at any time. We hope that you can have a new experience next time and sincerely look forward to seeing you again.
Chihaohehaobangbangbang
Featured Room (Tatami)
Stayed in Feb 2024
Business travelers
2 review
Outstanding
Posted on Feb 22, 2024
The room has smart ventilation, it's not stuffy at all, the environment is clean and quiet, the sound insulation is pretty good, and you can project what you want to watch onto the screen. 😆😆😆
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Response from Property: Giving roses to others will leave a lingering fragrance on your hands. It is because of you, who are handsome, kind and beautiful, that the world you see is full of beautiful things. Thank you for your comments and compliments. Thank you for your encouragement of 10 points for our recommendation. We will continue to provide you with a better stay experience with the best service. All staff members are looking forward to seeing you again!
Angelajiji
Selected Business Room
Stayed in Feb 2024
Couples
4 review
Outstanding
Posted on Feb 17, 2024
Facilities: Complete, especially for me, a little potato from the south, the front desk provides 39-degree constant temperature water, which is really considerate.
Hygiene: The aunt cleans in time and the room is very tidy.
Environment: The surrounding environment is very good. The subway is the best for transportation. Because there are not many cars, it is also very fast for two people to walk to the subway station. It only takes about ten minutes, which I can accept. (You can walk back to the hotel after eating at night)
Service: Very considerate, give good reviews to the morning and night shifts of the front desk, and will help solve the problems raised by the hotel in time. The night shift of the front desk guy is very enthusiastic and chatty, which adds a lot of fun to our stay.
After leaving the hotel, the front desk lady also gave us gifts, which is very thoughtful.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your recognition and praise of "Qiuguo". It is fate to meet you in Qiuguo. It is our greatest luck to serve you. We will work harder to bring comfort to you who are tired during the journey. Qiuguo is working hard to create a better urban cultural boutique hotel. If you like us, remember to pay attention to us and recommend Qiuguo to your friends around you~ I look forward to meeting you again in Qiuguo!
Guest User
Featured Room (Tatami)
Stayed in Mar 2024
Solo travelers
2 review
Outstanding
Posted on Mar 11, 2024
New facilities, good service, simple decoration style and quiet environment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Qiuguo Hotel. I am very happy to see your detailed comments. I believe you are also a person who is good at observing life and likes to enjoy life. Qiuguo is working hard to create a better urban humanities boutique hotel. We attach great importance to the comfort of the room and detailed services. Our intention is to bring comfort to you who are tired from running around. Remember to pay attention to us and recommend us to your friends. The sincere, friendly and simple Qiuguo people look forward to becoming friends with you! I wish you a happy life~
Guest User
Featured Room (Tatami)
Stayed in Feb 2024
Friends
3 review
Posted on Feb 6, 2024
As you can see from the second picture, the room to the bathroom is translucent, making it awkward for different genders to take baths in the same room. And the projector always overheats and has to go into sleep mode. Other than that, the tatami for sleeping is okay. But when I woke up in the morning, I didn't see the light switches in the whole house. I only found the bathroom switch when I woke up at night, which was not good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Qiuguo Hotel. First of all, we apologize for the dissatisfaction caused by your stay. We also attach great importance to the problems you have reported. Thank you for your feedback. We will provide feedback to our superiors for improvement. We will continue to work hard to provide more guests with a comfortable home-like service experience. Our intention is to hope that you will have a comfortable stay. We believe that Qiuguo in the future will definitely bring you different surprises. If you have any questions, please call the front desk or scan the QR code to report relevant issues at any time within 24 hours of check-in. Thank you very much for your feedback. We also hope that you can give Xiaoqiu another chance. We will definitely give you a different stay experience next time. All the staff of Qiuguo Hotel Tiantan Fangzhuang Branch look forward to your next visit and wish you a happy life!