Guest User
May 13, 2025
We chose Home Inn Neo because it was located very close to my daughter's apartment in Beijing. The facilities were exactly as described online, the staff were friendly and the room and public areas were all pristine. Our room was cleaned, towels changed and clean water provided every day. The only mishap that occurred was one evening when water began dripping from the bathroom ceiling from the room above. We reported this to the staff at reception and within 10 minutes a technician arrived to check on the problem, then went upstairs and resolved it. We were offered an alternative room but preferred to remain where we were. All in all, we were very happy with our stay and would not hesitate to book this hotel again for future visits.