Mandarin Oriental Qianmen,Beijing

I have stayed at two Mandarin Oriental hotels in Beijing, Guangzhou and Shanghai, and the experience in Beijing is always the best. This time, I booked a basic room type at the beginning, but because the basic room type is small and the room is not connected to the living room, which is a bug, I directly upgraded to Yijing Courtyard with extra money. I don’t need to introduce much about the hotel hardware, it has always been at the standard. I especially want to praise the service team. I stayed in the hotel for a long time this time, and I really felt the "craftsman spirit" of Qianmen Mandarin Oriental in hotel service. If the facilities of a top luxury hotel are the bones of the hotel, then the service team of Qianmen Mandarin Oriental undoubtedly injects a warm soul into it. This stay really experienced what "heart-to-heart hospitality" is. All needs are always properly solved before they are said. This kind of super-expected predictive service not only maintains a proper sense of boundaries, but also creates a family-like atmosphere of comfort and peace of mind. In the era of intelligence, Qianmen Mandarin Oriental has proved with the most humanistic "advanced service" that true luxury does not lie in programmed hospitality, but in empathy. Special thanks to: two housekeepers Ethan and Sandra, as well as Manager Li of the Western Restaurant, Alice in the lobby, etc.

Facilities: It was built and opened in 24 years, the facilities are brand new, Dyson is complete, the minibar is free and will be replenished immediately if it is empty Environment: The most expensive and strongest courtyard house, the location is unbeatable Hygiene: They will run to help you clean up every time you go out, and every time you go back, it is as clean as new Service: Special thanks to Bob from the concierge, and our housekeepers Karlie and Vicky for their meticulous service. They really consider every detail for the guests, from accommodation to food. They are so meticulous that I am a little embarrassed. After the experience, you will know that MO has always maintained a high service standard, and the emotional value is full.

A great experience, a courtyard that blends into the hutong market without being vulgar, and the services are also top-notch, especially the two housekeepers Xiaomei and Li Jie, who are thoughtful, meticulous and professional. I will stay here again next time👍👍👍

The room is in a good location. The whole alley is full of tenants and residents (our room is not next to the public toilet). The service staff is also very warm and thoughtful. It is clean and hygienic. The facilities are new. The breakfast is small but very exquisite. The breakfast on the menu is delicious. The price is high. The experience is still very strong. It is convenient to travel. It is still a good choice to stay for two days. 👍

I stayed here last November and learned that it is a pet-friendly hotel. I brought An An back to stay here in January this year. I was so touched. When I entered the room, I saw the thoughtful pet decorations. There was a water bowl and snacks for An An, and a printed photo of An An, as well as a welcome letter for An An. Even a dog stroller was prepared, and there was a special menu for dogs. What details, so touching. They also printed a photo frame of our family of three and made a vcr for An An

I took my mother and dog to spend the New Year's Eve in a quiet Chinese courtyard, which reminded me of my grandmother's home when I was a child. As night fell and the lights came on, the room was warm in the cold winter. Every decoration was meticulous and full of details, with luxury and warmth. Thanks to the housekeeper Karlie for her thoughtful service throughout the whole process, which made us feel truly at home. It is pet-friendly and well-deserved. The dog's food, clothing, housing and transportation are all taken care of. I look forward to experiencing a different hutong scenery in a different season next time!