Zilai Hotel

I’m so happy to discover Treasure Hotel! The decoration and facilities of the hotel are very new, clean and comfortable. We have upgraded the rooms with windows. The windows are transparent and the air is pleasant. I am very satisfied. The lighting is also very bright and rich, the service staff are very nice, and the bed is very comfortable to sleep on. The price is really good in Beijing, and it is really an excellent choice. The bus station and taxis are also convenient. The room is refreshing and clean and very comfortable!

⚠️Only after issuing an invoice did I find out the real name of this store is: Beijing Zilai Hotel, but I couldn’t issue an invoice for Hi Inn Wukesong 301 Hospital Store. Hi Inn Hotel transformed from a hotel The facilities are old, the hygiene is extremely poor, the wires in the room are exposed, the shower head in the bathroom is broken, and small insects are flying around the room! There are corpses of UFOs on the bed When I was booking a room, a lot of unidentified flying insects in the house flew into my pants, causing me to throw my pants in the trash can in the room! Ctrip does not supervise this kind of hotel properly, and complaints are fruitless! I really don’t know where the good reviews come from! Everyone must keep their eyes open! In addition, whether the hotel's fire protection meets the standards needs to be confirmed with the fire department! The hotel's breakfast is said to be bagged buns and ham sausages, as well as bags of milk! There is no restaurant at all!

The supporting facilities of the hotel are very backward. Daily necessities are not even provided with a cup for brushing your teeth.

The so-called premium standard room cost 300 yuan, but the heating was broken. We were not informed in advance. When we entered the room, it felt like 13-14 degrees. Even after turning on the air conditioner for an hour, the temperature still did not increase. Even after asking to change rooms, there was no apology. . The curtains, rooms, and bathroom facilities are all in tatters, and they are almost the same as a roadside shop soliciting business. The so-called breakfast is a box of Mengniu, Shuanghui ham sausage and two small breads. The hotel does not have a restaurant.

This is the worst room I have ever stayed in. The house was renovated in the space under the stairs and there is no soundproofing at all. The noise from the cleaning lady collecting garbage at the door of the room in the early morning can be clearly heard. The sound of phone calls and voices makes it impossible to sleep well. . The infrastructure is very bad, old and yellow, the shower head is even fixed with tape, there is not even a table to put things on the sink, the TV is also shaky, for fear that it will fall down in the middle of the night and we will lose money, the space is very small several times Hit the corner of the TV cabinet All in all it sucks

Very poor. Haiyou from two different addresses pretended to be each other. The room booked online is not available when the hotel arrives.

Although it is the peak tourist season, this room of 382 is really too much. The room was very small. It was very stuffy as soon as I entered the room. I even saw a small bug on the bed. The window couldn't be opened, the socket at the bedside was loose and the charger fell off when plugged in. The sink is very small and there is no room to put a paper cup for you. The toiletries are only a paper cup for toothbrush and toothpaste given by the front desk, but they are gone. There was no soap, so I asked the front desk and they said they didn't have any. Don't you know how to find a way? Just say nothing to the customer? I was given a hand sanitizer after repeated requests. It turns out you have hand sanitizer. Bad service!

The front desk was playing games and yelling. It was so noisy that I couldn't sleep all night. When I opened the door and asked to be quieter, it was useless. There wasn't even a water glass in the room.

The room settings written on it are inconsistent with the actual ones. No matter which platform it is on, it is clearly written that the room has a window and breakfast. When I checked in, I was told that the room with windows did not have windows. Although it was stated in the order, It says there are windows but the reality is that there are no windows. It’s very confusing. Why is it written that way? The Ctrip platform handled it very quickly. The main reason is that the merchant didn’t know what was going on, which resulted in a long wait when checking in, and then I was given a room with a window. I was told there was no breakfast... I was completely speechless. When making the reservation, it was clearly written that there are windows and breakfast. When you get to the store, you will be informed that there are no windows and no breakfast. If you don't solve it, you can do whatever you want. Anyway, if you want to stay, there will be no windows and no breakfast. No one is wrong. The question for breakfast is why do you write that? You can write whatever you are actually like, right? It says there are windows and breakfast, but when you check in, you are informed that there are no windows and no breakfast? It's outrageous. The attitude of the man at the front desk was not good and he didn't solve it. He spoke as if someone owed him something. Then the next day if he renewed the room, the price would be increased by 60. The overall experience was poor. I didn't understand what was going on with the business.