Beijing Placid Lake Resort Hotel

We booked a VIP private hot spring courtyard, with two generations of three people plus two dogs. Two pet gift bags were given when we checked in. The environment in the courtyard is very good, quiet and peaceful. There are not too many steps from the courtyard to the house. The room is spacious. Each room has a separate bathroom, which is very convenient for parent-child travel. The decoration style is relatively modern, with intelligent voice control, and the sanitary conditions are also good. It would be better if the big house had more sofas and a larger coffee table, and the fallen leaves in the pond could be scooped. Dinner was a buffet in the main building, 138 per person, not good enough, and there was no choice of sashimi. When I was preparing to take a hot spring bath in the evening, I found that the water in the hot spring pool in this courtyard was basically not moving when I was brushing the pool. After the waiter came to see it, he said it was blocked, but there was no way to take any dredging measures. Later, I asked the leader, who said that according to the room type and price, I would change to a 2-person room in a wooden cabin around the lake with a similar price. Do you think the leader's decision is ridiculous? First of all, the problem of their accommodation facilities caused inconvenience to customers. Secondly, they did not consider the actual accommodation situation of customers, and simply decided the subsequent accommodation arrangements based on the room price. I would like to ask if we, two generations, son-in-law and mother-in-law, should sleep in a double bed? ! After questioning, the waiter communicated with his leader again. During the conversation, it was as if we were unreasonable and had to stay in their more expensive two-bedroom room. It was really funny. It was the failure of your facilities that ruined my vacation plan. Changing rooms brought me trouble, okay? ! I have no opinion on the boy who came to handle the problem. It is understandable that he is young and inexperienced, and the service in the process of changing rooms was still in place. But their so-called leader, his ability to handle problems and his attitude towards guests are really infuriating! ! After asking the two-level leaders late at night, the final solution was to change to a two-bedroom wooden house around the lake. To be honest, I would never book this room type if I spent more than 5,000 yuan. Excluding the personal preference of the decoration style, first, the ventilation in the wooden house is not good and the smell is strong. Second, there are several steps from the two doors to the yard, which is very inconvenient for my dog ​​with poor legs and feet. Third, it is far from the main building for breakfast and needs to take a shuttle bus. But the advantage is that the surroundings here are very quiet, the environment is very good by the lake, and there is a shed on the pool. There are handrails on the side of the pool for easy access, and the car can be parked in the yard. After returning after breakfast the next day, I saw the housekeeper waiting at the door and gave a U-shaped pillow as a souvenir, and apologized for the unpleasantness of changing rooms last night. Overall, the attitude of the service staff here is very good, except for the manager behind the scenes who gave a ridiculous solution. As a resort close to the city center, where you can bring your dog and soak in hot springs, Jingzhihu is still good. I hope to improve the infrastructure and management service level as soon as possible.

The hotel is in good condition and has a beautiful environment. It is very pleasant to walk in the park in the morning and evening. We went to two of the three restaurants. The meat in the German restaurant was very satisfying. Compared with ordinary hotels, the price is a little expensive, but it is worth the money. Especially the butler service is very considerate, and the butler Xiao Li who is in charge of us is very thoughtful.

It was my first time to go to Jingzhi Lake. I chose a townhouse at first, but when I got there I found it was too close to the road, so I changed to a wooden house the next day. Although the holiday is more expensive, I was not disappointed when I got there, and I felt it was worth the money. The biggest advantage is that it is built next to the lake, the scenery is first-class, and staying in the yard is comfortable; the yard is not small, and the hot spring pool is enough for the whole family; the car can enter the yard directly, which is very convenient; the wooden house room is very beautiful and large, and the window is a landscape painting. Butler Xiao Hu's service is also very thoughtful👍

The room is relatively small, but I didn't feel crowded when I put two beds together and slept with my child. Fortunately, there are many things to do in the hotel resort, and I didn't have much time to stay in the room. The botanical garden has beautiful scenery, and the pet park can feed animals and has some non-powered facilities and electric toys.