Guest User
January 18, 2025
I am very disappointed in this 5 star hotel. I am not one to communicate negatively, however, I must in this scenario. I am sorry to say that the only plus (for me) was the proximity to EPCOT. While I am a Marriott Gold Elite Bonvoy member in addition to a Florida resident / Disney Annual Passholder, I chose to stay at Disney Beach club resort as opposed to my usual SWAN. Here are my list of grievances that I intend to share with management: - No water bottles in room - No glasses in room - No Top comforter/blanket on either bed (could not believe this one) - Two queen beds, but only one “extra blanket” in closet …. It is the middle of Jan and an I I ally cold winter this year. Thank goodness I was a solo! - Shower pressure compromised by water running through tub faucet - Very thin walls (heard my neighbors in their bathroom, coughing) early morning Quite frankly I am stunned. Swan offers at least 4 water bottles and restocks every day, min 6 glasses, napkins, comfortable beds with blanket on them, etc. I cannot say enough to express my sincere disappointment in my stay.