Hotels in Batticaloa

"The hotel looks very primising in the pictures, beautiful setting and facilities. Unfortunately we were a bit disqppointed on the way it is managed. It looks like the place is abandoned relying on its own structure and pictures. Pros: - beautiful setting and location, in front of a beautiful beach. - rooms are well done, big bathrooms, nice outdoor area. - faclities have a beautiful decoration, the bar, the restaurant. Cons: - cleaning! The resort has a cleaning issue. To the point that we wrote ”clean me” with our fingers on the restaurant toilet mirror, and it was there during our entire stay. Nothing has regular cleaning, spots everywhere, toilets are terrible specialy the poil toilet (see pictures). - bar drinks are not good. We tried many drinks and juices in all the hotels we stayed in Sri Lanka, and this one we had to give up, drink after drink, juice after juice, were not good at all. Also the drink glasse come very very dirty. - bar is beautiful but never had any music during our stay. Its a silent empty place, no one uses it... and the bartender usualy is not there which makes it a ghost place. - service is welcoming but not prepared. For example before you reach the breakfast area upstairs they ask you: ”what do you want for breakfast? So i dont have to go upstairs to ask”, overall staff is tired, not motivated and have no training, they are as abandoned as the hotel. - spa was closed during our entire stay, because the lady had days off. So we booked a hotel with a Spa that did not exist...you have to be lucky not to book on her days off. - when at check-out i tried to tell them the place have lots of potential but they need to pay attention to this details they just replied: thank you for your stay, please make us a review on tripadvisor! So they just don't pay attention... which is sad to see. I wish they could change the management and have someone motivated and energic to transform the place into the best hotel in Sri Lanka, because they could be."

"At the staff were very friendly. Special thanks to both Robinson and Ruchira!! I was on BB basis and the breakfast was very good! And unlike other places where they offer chicken bacon these guys had the good stuff! Thanks"

"Большой отель! Были не в сезон. Но с погодой повезло. Номер достался большой, но в торце корпуса и наш 'якобы” балкончик представлял собой два стула на грязном куске бетона, причем за пляжным туалетом. Так как мы были 2 ночи, не стали возмущаться. Сначала положили два полотенца - остальные пришлось просить. Завтраки хорошие, так как много пакетников, то пообедать самостоятельным туристам в ресторане это целое приключение - отдельный заказ вводит персонал в ступор и ждать супер долго. Развлечений в отеле вечерами мы не застали. И в округе ничего нет. В шаговой доступности 1 ресторан (на 3+) и все. Если бы мы приехали сюда больше чем на пару ночей я бы была расстроена - честно. И это мы были на машине, могли самостоятельно доехать хотя бы до супермаркета. Кальян в отеле не берите - он ужасен."

"Prepare to be captivated by the sheer beauty and serenity that awaits you at the Amethyst Resort Passikudah. My recent stay at this slice of paradise was nothing short of awe-inspiring, leaving me with memories that will undoubtedly linger for a lifetime. From the moment I set foot in the resort, I was greeted by a warm and genuine hospitality that set the tone for the entire stay. The staff's attention to detail and commitment to ensuring a flawless guest experience was truly commendable. Their passion for service was evident in every interaction, making me feel not just like a guest but a cherished member of an extended family. Nestled along the pristine shores of Passikudah, Amethyst Resort boasts breathtaking views that redefine the meaning of a picturesque escape. The crystal-clear waters, powdery white sands, and swaying palm trees create a postcard-perfect backdrop, providing an ideal setting for relaxation and rejuvenation. The accommodations at Amethyst Resort are a testament to luxury and sophistication. My room exuded a perfect blend of contemporary design and traditional charm, offering a spacious haven that instantly felt like home. The attention to detail in the decor, coupled with modern amenities, ensured a stay of unparalleled comfort. One of the highlights of my visit was the culinary journey offered by the resort's restaurants. Each dining experience was a gastronomic delight, showcasing a diverse array of local and international flavors. The talented chefs at Amethyst Resort have truly mastered the art of tantalizing the taste buds, leaving me eager to explore the menu each day. The resort's spa, a sanctuary of tranquility, provided an oasis for relaxation and self-indulgence. The skilled therapists and a thoughtfully curated menu of treatments allowed me to unwind and rejuvenate, making my stay a holistic experience for mind, body, and soul. Amethyst Resort also excels in providing a range of activities for the adventurous soul. Whether it's water sports, cultural excursions, or simply basking in the sun by the infinity pool, the resort caters to every whim and fancy. In conclusion, my stay at Amethyst Resort Passikudah was nothing short of magical. The seamless fusion of luxury, natural beauty, and warm hospitality creates an experience that transcends the ordinary. If you are seeking a haven of tranquility, where each moment is a celebration of life's beauty, Amethyst Resort Passikudah is undoubtedly the destination of choice. This hidden gem on the eastern coast of Sri Lanka has etched a special place in my heart, and I eagerly await the opportunity to return to its embrace."

"Отель выше всяких похвал. Сотрудники стараются. Очень чисто. Еда вкусная, на ужин брали сэт меню, качество неплохих московских ресторанов, подача и вкус, молодцы ребята. Завтрак простенький, но никогда не были голодными, все качественно. Пляж мягкий песок, океан, небольшие волны, теплый, уехали плакать хочется. Мы добирались больше обычного, водитель свернул не туда и мы оказали в отеле через 9 часов после приземления. 9 часов в дороге, вроде ничто не поможет зажить этой ране)) но уга Бэй смог. Это райское место с отличными ребятами, давайте чаевые они этого достойны!"

"The rooms are incredible and the beach is lovely but this is NOT a 4* hotel. The rest of the place seems run down and not looked after, the gardens are a mess, volleyball court isn’t usable and I’ve not seen a children’s play area. Staff are scarce, there is no pool bar and you have to go in search of beach towels or drinks. The restaurant is extremely poor, long wait for service and we were the only ones in the restaurant. Food options weren’t available and beer was only put in the fridge when I asked for it, so I then had to wait for it to cool down before it was served, when food arrived it wasn’t great, felt like a quick microwave meal. Room initially had no hot water, which we had to wait to be fixed, there is nothing in the mini bar as advertised, you just get an empty fridge, hairdryer had to be requested and room was missing towels and robes etc on arrival. Rooms took a long time to be made up each day and again some towels and robes were not replenished and had to be requested again. Parts of the hotel were closed and lots of lights at night flickered. They also advertise that the hotel has a night club and a billiards room, we haven’t seen any sign of a nightclub and the billiards room is two pool tables, one completely out of use with tape over it and the other is extremity rundown, dusty and wonky that you can’t play a game on it properly. No staff ever gave us a briefing on arrival or told us about the hotel, we have had to explore, guess and ask questions. Staff have been somewhat helpful, they speak English but don’t seem to understand it when they’re asked questions. Hotel has a what’s app service but responses are very slow and even then not fully understood. It’s like it used to be a 4* hotel but it’s run by pirates 🏴☠️"