Best Hotels near Rheinufer Basel, Basel

I was in August 2023 for a night with the family in this B&B. Let's come to Check In! I had to speak English at Check Inn! Why can't you speak German at the reception in Basel???? Well the room, we had the family room with a double bed and two single beds. The room was beautifully large and clean. Air conditioning is not running at all you can set what you want you not run. I'm pretty bad about you being deliberately placed from the hotel. What I've never seen in a hotel is the windows without touch!!! You can't open or close the windows! ? ! ? Now breakfast! What should I say it was overviewable and evil at the same time! I took me salami and S*****es and the witch was shaved right! Yes, we have breakfast, in fact, Salami and S******en served that I think has been unpleasant for days!

Clean well run hotel - all the staff were professional and very helpful - sorted out an incorrect booking without drama and helped book taxied etc - staff spurns even early ( 4.15 am) to help make the stay effortless Clean and professionally run place - we recommend. And rebook

I was confused before I arrived in person, so I will clarify the situation for you. There is an elevator that goes up to the fourth floor. The wheelchair accessible rooms have roll-in showers. There are bathtubs in two rooms on the fifth floor, which requires going up a flight of stairs. We stayed in a room on the fifth floor because it was more important to us to have a bathtub than to have a wheelchair-accessible room. Bonus: the rooms on the fifth floor have air conditioning! There is a shower in the bathroom. There is also a separate bathtub, which is surrounded by rocks. (Why?) The bathtub sides are steep. We found the mattress to be comfortable. The room has a sloped ceiling because the roof is sloped. There are hardwood floors and sky lights. There is also a glass table and a couple of chairs in room 550. We found the front desk staff to be very friendly and helpful. There are various free drinks and fruits (espresso drinks you make, water, and tea; apricots, apples, plums) and other drinks for purchase. The restaurant is open for breakfast and lunch (closing at 13:30). The garden is nice.

I can not tell anything about rooms. I can say location seems great; easy way from train station. But check-in staff was completely unsympathetic. We arrived there to spend a night when waiting to take our flight to Madrid from Mulhouse St Louis airport. We have booked in advance and have received many messages telling us about Covid safe measures. Though been completly vaccinated ( me with AstraZeneca and my husband with Moderna , certificated by USA) we were denied access to the hotel because they could not accept(or read or like) our certificates. I have read all the messages I have received from the hotel and none of them asked about our vaccines or tell us to have a PCR. Maintenant I have read all the news they put on their official page and it says no word about that. But when arriving, they told us we have to obtain a PCR, which would take more than four hours and wait the results without getting to our room. The check-in staff gave us a kind of sermon about rules: of course I can understand them but as they say that it is a non-smoking facility and inform about pets policy, perhaps it would have been better to let us know in advance that the only pass to sleep in the hotel was to be European or have an European Green pass. For us, an experience to forget. We felt rejected.

Business trip, the room is not bad, just opposite the exhibition hall, the train station to the hotel 20 minutes drive. The executive lounge room is set, the executive lounge is in the room opposite the reception desk, there are not many choices 😂

Beautifully maintained and actually 5 * worthy hotel! Rooms are spacious and beds sleep wonderfully. The only downside is the bathroom where you have to shower in the bathtub with a very small shower head and the toilet right behind the shower door. For the rest: - the staff is top notch, breakfast is complete and extensive - the gym and spa is wonderful and the swimming pool is wonderfully large

The breakfast is rich and worthy of praise. The room is spacious, bright, quiet and very clean. A hotel worth recommending, within walking distance of the convention and exhibition center.

The place was beyond my expectation. The hostel looks wonderful from inside with historical character. The rooms are perfectly well organized and neat. The washrooms are clean. The staff are friendly and always there to help you, the receptionist recommended nice places to visit in Basel. They also give me a bike for free to help exploring the city. Check in and out process went smoothly and professionally, you can even do it totally online. The breakfast also was fantastic. The location is a walk distance from the Dan bahnhof and you can easily pick up a tram to go to the old city center. I highly recommend this place to whoever wants to visit Basel.

Novotel was a nice place to stay for our overnight in Basel. Easy check-in and check-out so we had no problems at reception. Our train left very early the next day so they kindly prepared our breakfast to take away which included 2 sandwiches and 2 bottles of water for each person. I can't say much about the facilities since we didn't get to explore but the hotel was a convenient location to get to Basel SBB. The reception staff also helped us book a taxi which we were thankful for as fewer trams went around the city so early in the morning. We were also given a Visitor Pass to travel around the city so the trams were free and we got a discount at the museum we went to. The only downside was there wasn't a convenience store nearby or maybe there was but we didn't get to see one immediately. Thanks, Novotel!

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.